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Overview of the Email Broadcast Application

5,506 bytes added, 18:41, 20 June 2019
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1. Click on the 9-square menu icon on the top right of your page.
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2. Under the heading '''Tools, '''select '''Email Broadcast.'''
The bottom of the page will also have '''Last Updated By '''and '''Last Updated '''fields that will be autopopulated once you '''Save '''the broadcast. These indicate ''who ''the message was last updated by and ''the date ''that the message was last updated.
===Sending an Email Broadcast Message===After filling in the fields to create a new broadcast message, click the '''Save '''button at the bottom of the page. When you click the '''Save '''button, the page will refresh, your content will be saved to the system, and new buttons will appear at the bottom of the page:  :: [[File:New broadcast message buttons.png|300px|border]] {| class="wikitable"|-||'''Save'''||Clicking this button will allow you to save any new changes you have made to the message.|-||'''Copy'''||Clicking this button will allow you to duplicate the content of the message and copy the list of recipients that have been chosen.|-||'''Preview'''||Clicking this button will enable a modal window showing a preview of what your broadcast message will look like. |-||'''Delete'''||Clicking this button will delete your broadcast message.|}After clicking '''Save, '''new menu options on the left-hand side will also appear. :: [[File:New broadcast message menu.png|200px|border]] Clicking on the '''Recipient List '''will allow you choose which contacts should receive this broadcast message when it is sent.  :: [[File:Recipient broadcast.png|700px|border]]The '''+ '''icon on the top left will allow you to add recipients. You can choose from a list of all the [[User|users]] in your [[SmartSimple]] [[instance]]. You can also use the '''Search '''functionality in the list of users in order to control the results of your list, selecting certain columns or roles to view.  :: [[File:Search recipients.png|250px|border]]Click '''OK''' to add the selected users to the list of recipients for your broadcast message, or click '''Clear''' to remove your selected options and to make no new changes to the list of recipients. <pre> After adding recipients, you can always remove them from the recipient list by selecting them from the list and clicking the trashcan icon that will appear. </pre>The '''filter icon''' on the top left of the Recipient List will allow you to '''Exclude Roles'''.  Clicking on this button will enable a modal window to pop up that prompts you to select from available [[User role|roles]] to select any that should be denied access to this broadcast message. :: [[File:Broadcast exclude roles.png|450px|border]]After adding recipients, to '''Send''' your broadcast message, simply click the '''paper airplane''' icon that will be present at the top left of your screen. [[File:Send broadcast icon.png|50px|border]]  * The '''Send Broadcast '''paper airplane icon will also be available from the main list view of Broadcast Messages stored in the system, accessed from the main menu via '''Tools > Email Broadcast. '''* You can re-send broadcasts anytime, or efficiently send many broadcasts at once by simply clicking the '''Send icon '''next to the desired Broadcast Messages from the list view.  Once your broadcast message has been successfully sent, you will see this pop-up confirmation message:  :: [[File:Broadcast message sent.png|600px|border]] Broadcast Message List ViewThis section will help you understand the Broadcast Message list view, which contains the list of all Broadcast Messages you have created in your SmartSimple copy.   Send icon (paper airplane) Broadcasts the message to all the recipients. You will receive an additional prompt to ensure that you do not send the email in error. Edit icon (pencil) Displays the Edit Message window for any changes to be made and saved..Name Displays the name of the message. Category Displays the category of the message.From Displays the system variable used for the From Email Address.Last Sent Displays the date and time stamp of the last time this broadcast message was sent to its recipients.Last Updated Displays the date and time stamp of the last time this broadcast message was edited.Recipients Displays the total number of individual recipients who will receive this message when/if it is sent.Reader Log If you have embedded a tracking link - that is, if you have not toggled on the Unsubscribe Link function from the Edit Message page - then you can review the names of each email reader, and the date and time that they read the email. If there are additional tracked links, these can also be monitored through the reader log.  The Reader Count is the total number of readers. If a recipient opens the email multiple times, the reader list will show each time that the email was opened, but the reader count will only indicate a single reader. Please see the next section Reader Log for how to access and a visual example.  Reader LogClicking into a broadcast message will open up the message's details, including a left-hand side menu that has an Email Metrics tab.  Click into the Email Metrics tab in order to view the reader log.  The Email Metrics displays the Statistics and the Click Performance. Statistics Number of Opens - Tracks the amount of times that an email broadcast message has been opened, regardless of individual users. Recipients - Displays the total amount of individual recipients. Unique Users - Displays the number of unique users who have opened the email, regardless of how many times they have opened it. Email Open Rate - Displays as a percentage the amount of unique users who have opened the email compared to the total amount of recipients.  Last Sent - Displays a date and time stamp of the last time this broadcast message was sent. Click Performance Describes the different functionalities of clicking by recipients. In this example, the click performance is Opening Email.  [[Category:Email Broadcast]][[Category:Communications]][[Category:How]][[Category:Email]] 
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