Difference between revisions of "Overview of the Email Broadcast Application"

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The [[Email Broadcast]] [[Application|application]] provides a powerful communications tool that can be used in conjunction with other [[Applications|applications]] in [[SmartSimple]]. This [[Application|application]] can be used in a wide variety of ways in your company.
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=Overview=
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The '''Email Broadcast '''application provides a powerful communications tool that can be used in conjunction with other applications in [[SmartSimple]]. This application can be used in a variety of ways
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* Newsletters and updates for customers, [[Internal|internal]] staff and [[External|external]] applicants
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* Invitations to events and links to public calendars
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* Links to surveys or contests to be completed by customers
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The '''Email Broadcast''' function in [wiki/SmartSimple SmartSimple] is a handy way to send mass messages to the recipients that you choose to receive a message. It is useful for large batches of recipients, acting more like a broadcast than a direct reply-to communication [[Email|email]]. 
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* '''Tip: '''If you use the email broadcast feature regularly for your SmartSimple [[instance]], you can create a [[Portals#Shortcuts|shortcut]] on your home page for quicker access to this function.
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=Configuration - Essentials=
  
* Newsletters and updates for customers, [[Internal|internal]] staff, and applicants.
 
* Invitations to events, you can link the message to a public calendar.
 
* Links to surveys or contests that can be completed by customers.
 
  
 
=General Characteristics of Email Broadcast=
 
=General Characteristics of Email Broadcast=

Revision as of 14:39, 20 June 2019

Overview

The Email Broadcast application provides a powerful communications tool that can be used in conjunction with other applications in SmartSimple. This application can be used in a variety of ways: 

  • Newsletters and updates for customers, internal staff and external applicants
  • Invitations to events and links to public calendars
  • Links to surveys or contests to be completed by customers

The Email Broadcast function in [wiki/SmartSimple SmartSimple] is a handy way to send mass messages to the recipients that you choose to receive a message. It is useful for large batches of recipients, acting more like a broadcast than a direct reply-to communication email

  • Tip: If you use the email broadcast feature regularly for your SmartSimple instance, you can create a shortcut on your home page for quicker access to this function.

Configuration - Essentials

General Characteristics of Email Broadcast

To create an email broadcast you will need access to the Email Broadcast application. Unlike most other applications, there are no manager permissions associated with this application. Once you enable the application, you can use all the features.

Each email broadcast consists of two components:

  • A message formatted in HTML or plain text containing links to other sites, pages or SmartSimple features; such as web forms and calendars. All these links can be tracked.
  • The recipient list – the contacts and users you have selected to send the message.