Notes Overview

Revision as of 14:31, 17 June 2019 by Emmy Fu (talk | contribs)

Revision as of 14:31, 17 June 2019 by Emmy Fu (talk | contribs)


Construction warning.png Please note that this page is currently under construction. There is more information to come.

Overview

Notes are a built-in feature into SmartSimple's platform, available in every instance, that enables users to annotate records with comments and instructions. 

NoteExample.png


Benefits of Notes: 


Note types can be created that have sets of pre-populated text for selection by the end user. See Notes Options for additional information.

Workflows can be configured that notify users by email that a new note has been created. These workflow-generated emails can contain variables, including the text in the body of the note. See Pulling Variables in Notes Workflow for more information.

Using Notes

Notes are available to records in both View Mode and Edit Mode. When Notes are visible, the Notes panel can be expanded or hidden by clicking on the vertical "Notes" tab.

NotesTab.png

Notes are date- and time-stamped and also stamped with the username of the user that created them.

Notes can be edited by the user that created the Note. For these notes, the Edit Notes icon (EditNoteIcon.png) will be visible. For security purposes, no user can edit another user's Notes.

The Notes tab will include a count of the notes attached, and this will change in real time as notes are added and deleted.

NotesCount.png


In order to print a list of all Notes attached to an object, click on the "Expand" button to see a list of all the notes, then click "Print Preview."

Expanded Notes.png

The expanded list of Notes can also be filtered by Note type.

Why.jpeg Click here to learn why this feature is a benefit to your organization.