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How the SmartSimple Support Desk Works

235 bytes added, 15:55, 21 November 2012
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== '''What is the role of the support desk?''' ==
*'''Online training sessions''' - We continually offer online training sessions that are available for anyone that uses [[SmartSimple]]. They are categorized into Basic, Intermediate, Advanced and Open to best suit your current knowledge of the [[SmartSimple]] platform. Please contact the Community Support Desk to find out more information or schedule a session.
*'''Mobile Support''' - We also offer a unique type of onsite support. We are continually looking at the types of requests and tickets that come in through the [[SmartSimple]] Community Support Desk. If we see an opportunity that would benefit your organization to have some additional onsite support then we will reach out and schedule an onsite visit with our mobile support and make sure you are getting the most out of [[SmartSimple]].
 
'''Helpful Links'''[[Link title]]
 
*[http://smart.smartsimple.com/ex/ex_openreport.jsp?key=&token=@Hw0NUh4aZllTSRJYQRJRQFZZZVA~ SmartSimple Training and Event Calendar]
*[http://www.smartsimple.com/partners.html SmartSimple Partners]
 
[[Category:System Management]][[Category:Help Desk]]
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