Data Exchange Status
The Insurer and the Service Providers have Level 2 Entity (also termed as Assessment or Service) statuses that indicate various milestones of the Assessment (e.g., Scheduled, Cancelled, Completed, and Billed).
The Service Provider(IME) status list also includes statuses that indicate internal process (e.g., Report Editing, and Awaiting Report).
SmartSimple has now introduced an enhancement to allow the exchange of Assessments only on select statuses. This means that an Assessment is only sent back to an Insurer once it has reached a certain point in the process. For example, an Assessment can only be sent back at one of the following stages: • When it is first scheduled; • When it is completed, cancelled, or there is a change in schedule.
Objective:
- To increase efficiency, and streamline the process for exchanging assessments between Service Providers and the Insurer.
- Separate the statuses which are of interest to the Insurer and those of interest to the Service Providers.
- Reduce the number of data exchange-related statuses in SmartSimple by controlling the exchange of Assessments that are still being worked on (e.g., reviewing reports). This ensures consistency among statuses when exchanging with various Insurers or IMEs.
Configuration:
The Exchange Settings section under Settings on the UTA (Universal Tracking Application™) will enable you to define which statuses are included in the export.
