Collaborative Case Management
From SmartWiki
SmartSimple's collaborative case management accelerates resolution while reducing the case management costs.
Virtual case files are easy to create and manage through a powerful combination of customizable case templates and advanced document creation and management features.
Role-based collaboratives bring together all stakeholders to address matters. And predefined workflows can accelerate analysis, resolution, and archiving.
Key Benefits
- Quicker resolution - Resolve cases faster through the use of electronic document capture and streamlined, automated business processes.
- Secure collaboration - Share content within and across organizations based on defined roles and access privileges.
- Assured responsiveness - Provide visibility into case status and faster resolution for cases.
- Reduced costs - Capture content electronically, avoid recreating information, eliminate courier and copying costs and capture best practices.
