Difference between revisions of "Collaborative Case Management"
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[[Role]]-based collaboratives bring together all stakeholders to address matters. And predefined [[Workflows|workflows]] can accelerate analysis, resolution, and archiving. | [[Role]]-based collaboratives bring together all stakeholders to address matters. And predefined [[Workflows|workflows]] can accelerate analysis, resolution, and archiving. | ||
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| + | ==Key Benefits== | ||
| + | |||
| + | * '''Quicker resolution''' - Resolve cases faster through the use of electronic document capture and streamlined, automated business processes. | ||
| + | * '''Secure collaboration''' - Share content within and across organizations based on defined roles and access privileges. | ||
| + | * '''Assured responsiveness''' - Provide visibility into case status and faster resolution for cases. | ||
| + | * '''Reduced costs''' - Capture content electronically, avoid recreating information, eliminate courier and copying costs and capture best practices. | ||
[[Category:System Management]][[Category:Applications]] | [[Category:System Management]][[Category:Applications]] | ||
Latest revision as of 19:11, 10 November 2008
SmartSimple's collaborative case management accelerates resolution while reducing the case management costs.
Virtual case files are easy to create and manage through a powerful combination of customizable case templates and advanced document creation and management features.
Role-based collaboratives bring together all stakeholders to address matters. And predefined workflows can accelerate analysis, resolution, and archiving.
Key Benefits
- Quicker resolution - Resolve cases faster through the use of electronic document capture and streamlined, automated business processes.
- Secure collaboration - Share content within and across organizations based on defined roles and access privileges.
- Assured responsiveness - Provide visibility into case status and faster resolution for cases.
- Reduced costs - Capture content electronically, avoid recreating information, eliminate courier and copying costs and capture best practices.
