Steps Required to Synchronize Companies and Contacts

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Ambox warning pn.png This feature is deprecated and should no longer be used.


The following steps need to be followed in order to implement this feature.

  • Establish a common role for contacts and a category for companies that will be used to pass custom field data between instances. The name of the role and category used must be the same in each instance.
  • Activate the Object Sync Feature in each instance through the Global Settings page.
  • The details of the other instance must be added to both instances.
  • An encryption key must be generated for each organisation that exchanges data.
  • Securely pass the encryption key to the appropriate organisation.
  • Test the process thoroughly with sample data before using the feature in a production setting.