Welcome to the SmartSimple Wiki

Over the last seven years we have worked with our customers and partners to build a Solutions Platform that we collectively believe is reflective of how organisations will interact in the 21st Century. We abandoned traditional development strategies and simply by listening to our customers collectively we have created a system for intra and inter organisation interaction and collaboration.

Exploring the Wiki

The SmartSimple Solution Platform is divided into the following areas within the wiki:

• System Architecture - these topics will provide you with an in-depth technical overview of the System Design and System Extendibility.
• Organisations and People - Organisations and people are key to the system - everything pivots around the person - every contact can be a user and every user can participate in your unique organisation.

• Universal Tracking Application - this is the application that our customers use to create their unique applications. Historically this work would have required custom development. From managing research projects to managing insurance claims.

• On-Demand Applications - these built-in applications; Sales Tracking, Applicant Tracking, Email Broadcast, Web Forms and SmartFolders form a basic set of applications that can be enabled and configured.

• Inter-organisation Collaboration - these topics describe you to can link your instance of SmartSimple to other instances in order to share information and collaborate using the Universal Tracking Application.

Upgrades

• The SmartSimple platform is regularly upgraded with new features and enhancements.
• Details of the most recent and upcoming features can be found in the Upgrades section.

Vertical Market Solutions

The SmartSimple platform supports many vertical market solutions.

• Collaborative Case Management - SmartSimple's collaborative case management accelerates resolution while reducing the case management costs. Virtual case files are easy to create and manage through a powerful combination of customizable case templates and advanced document creation and management features. Role-based collaboratives bring together all stakeholders to address matters. And predefined workflows can accelerate analysis, resolution, and archiving.

• Medical Case Management - SmartSimple is used collaboratively by insurance companies and their private medical partners. A unique aspect of SmartSimple Medical Case Management is its ability to securely share case information between the different assessment and care providers. This feature allows insurance companies and related agencies to share information when needed, but only permits them to see the information they need; confidential information about clients remains confidential. SmartSimple provides seamless and full integration across all critical care management functions.

• Research and Grants Management - SmartSimple's collaborative grants, awards and project tracking management solution provides a full life cycle of research administration, including proposal submission, transitioning proposals into awards, award tracking, administration processing, and flexible financial reporting. You increase operational efficiencies, achieve regulatory compliance, and drive accountability throughout your organization in order to successfully compete for grant awards.

• Property Management - SmartSimple Realty Solutions is a leading provider of integrated web-based solutions for the global real estate market. Our solutions focus on building level administration, operations and communications, and are scalable to any size or type of property including: Condominiums, co-ops and community associations, Residential rental properties, Commercial, recreational and campus facilities. SmartSimple Realty Solutions is recognized by several of North America's leading builders, management and security companies, as an indispensable tool for implementing best practices, improving operational efficiency and property communications.

• Talent Management - Organizations worldwide use SmartSimple talent management solutions to assess, acquire, develop, and align their workforce for improved business performance. We recognize that an effective talent management strategy involves the integration of diverse HR initiatives such as recruitment, retention, employee engagement, leadership development, and succession planning. Talented and engaged employees are considered by many business leaders to be the only true source of differentiation in today's competitive marketplace. This makes talent management a major tactical business issue, and the top issue facing HR management.

We built SmartSimple to empower organisations in the 21st Century and we built the wiki to make sure everyone can get all the information that you need when you need it.

Keith Yau and Mike Reid, Founders - SmartSimple Software Inc.

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