Organisation Hierarchy

Organisational hierarchy is an internal SmartSimple system construct that reflects the hierarchy of a SmartSimple customer organisation, such as company, division, and branch – a three level hierarchy.

• A second hierarchy called the external hierarchy reflects organisations other than the customer organisation.
• All contacts, regardless of whether they are able to log into the system (users), are associated with a single, specific level in either the internal or the external hierarchy.
• An unlimited number of levels can be created in both the internal or external hierarchies.