License Definition

This article defines how SmartSimple User Licensing functions.

• Organisational Hierarchy is an internal SmartSimple system construct that reflects the hierarchy of a SmartSimple customer organisation, such as company, division, and branch – a three level hierarchy.

• A second hierarchy called the external hierarchy reflects organisations other than the customer organisation.

• All contacts, regardless of whether they are able to log into the system (users), are associated with a single, specific level in either the “internal" or the "external" hierarchy.

• An unlimited number of levels can be created in both the internal or external hierarchies.

Internal User

• A contact established in the internal organisational hierarchy with access to the system through username and password.

Internal User License

• An Internal user license is assigned on a one-to-one basis with an internal user, and provides full access to the system.

• Access is only limited by the user’s roles and access permissions, as defined by the organisation’s administrator.

External User

• A contact established in the external Organisational Hierarchy with access to the system through username and password.

External Concurrent User License

• An external user license is associated with a single external user for the duration of their logged in session. The license is released and made available at the point when the session times out or the user logs out.

• Provides limited access features, including: no administration application management permissions, no ability to update hierarchy information outside their own company, and restricted editing and update functions in applications. Users with this license cannot have “ownership” of data.