Accessibility legislation

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As of January 1st 2012, the AODA Act legally requires all organizations providing goods or services to the public or to other organizations in Ontario to provide accessible customer service to all people, including those with disabilities.

One step towards achieving this goal is to ensure that any HTML templates configured within the system includes the following section of HTML code:

<!DOCTYPE HTML PUBLIC"-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>appropriate title goes here </title>

Areas in the system where this HTML code should be added includes . . .