Overview of the Email Broadcast Application

Overview

The Email Broadcast application provides a powerful communications tool that can be used in conjunction with other applications in SmartSimple. This application can be used in a variety of ways: 

• Newsletters and updates for customers, internal staff and external applicants
• Invitations to events and links to public calendars
• Links to surveys or contests to be completed by customers

The Email Broadcast function in [wiki/SmartSimple SmartSimple] is a handy way to send mass messages to the recipients that you choose to receive a message. It is useful for large batches of recipients, acting more like a broadcast than a direct reply-to communication email. 

• Tip: If you use the email broadcast feature regularly for your SmartSimple instance, you can create a shortcut on your home page for quicker access to this function.

General Characteristics of Email Broadcast

To create an email broadcast you will need access to the Email Broadcast application. Unlike most other applications, there are no manager permissions associated with this application. Once you enable the application, you can use all the features.

Each email broadcast consists of two components:

• A message formatted in HTML or plain text containing links to other sites, pages or SmartSimple features; such as web forms and calendars. All these links can be tracked.
• The recipient list – the contacts and users you have selected to send the message.