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Message Queue

666 bytes added, 17:59, 18 June 2019
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: [[File:Message queue.png|400px|border]]
 
Emails that have been generated from the system for a maximum of one year previous will appear in the Message Queue. 
===Understanding the Message Queue Queue===
The message queue has several tabs that provide different functions.
:: [[File:Message queue 1.png|800px|border]]
 
On the top, right underneath the '''Message Queue '''title, are a number of options to determine what types of messages you can access. 
||The '''Archived '''section lists all emails that were sent ''over ''a year ago from the time that you check. 
|}
<br />'''Tip: '''Best practice is to check the Message Queue at least every 6 months or a year. You can ensure that emails are being properly sent out and upkeep records of email lists that IT or auditing departments may require.  ===Searching the Message Queue===The '''Message Queue '''uses search functionality that allows you to filter the results. :: [[File:Message queue search j.png|400px|border]] The search bar will appear on the top right above the list of messages regardless of which tab you are in.  You can search selectively by the available [[Standard Fields]] displayed in the Message Queue list view: 
* '''Search All Columns:'''
* '''From'''
* '''CC'''
* '''To'''
* '''Subject<br />'''
* '''Created'''
* '''Action'''
You can also toggle [[Sort Order]] by clicking on the label of each column. It will allow you to sort the results by ascending or descending alphabetical order.
==Viewing a Message==
Emmy Fu
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