Changes

* The [[SmartSimple]] newsletter is used to communicate forthcoming enhancements to the system. The newsletter is issued every four to six weeks and always issued at least one week before an upgrade is to take place. You can also [http://smart.smartsimple.com/s_signup.jsp?token=XVtQC1oGYF9bRxdFQhdQ subscribe] to the [[:Category:Newsletter Archives|Technical Journal]] that is sent out prior to each upgrade on the [http://smart.smartsimple.com/s_signup.jsp?token=XVtQC1oGYF9bRxdFQhdQ Newsletter Signup Page]. (Unsubscribe [http://smart.smartsimple.com/s_signup.jsp?token=XVtQC1oGYF9bQxNFQhdQ here]).

* The system is enhanced with new features approximately every six to eight weeks4 times per year. This is a process that has been carried on continuously for the last five six years,

* All enhancements new feature added with the upgrades are created in such a way as to be optional and controllable by the [[System Administrator]]. This technique ensures that all enhancements are backwards compatible with your current configuration of [[SmartSimple]].

===When are updates applied to the SmartSimple ASP SaaS service?===

* Updates are always scheduled for '''Thursday''' night at '''10:00 EST'''. GenerallyThe service window is up to 4 hours, but the system will be unavailable for less than five minutesserver unavailability typically lasts a very short period of time.

* Updates to dedicated severs are scheduled after the '''ASP SaaS servers''' have been updated. The date and time of the upgrade is scheduled in conjunction with the [[System Administrator]] of the dedicated system.

* Yes - if you wish your [[Backup Server and Testing Instances|Backup Server]] will be updated 1 week prior to review any enhancement, send the Help Desk a request and they can provide access to a pre-upgrade of your production server where . You are encouraged to log into the enhancement can be reviewedbackup server and test current and new functionality as desired.