Difference between revisions of "Steps Required to Synchronize Companies and Contacts"

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* Establish a common [[Role|role]] for contacts and a category for companies that will be used to pass [[Custom Field|custom field]] data between instances.  Each [[Instance|instance]] should use the same [[Role|role]] and category.
 
* Establish a common [[Role|role]] for contacts and a category for companies that will be used to pass [[Custom Field|custom field]] data between instances.  Each [[Instance|instance]] should use the same [[Role|role]] and category.
 
* Activate the '''Object Sync Feature''' in each [[Instance|instance]] through the [[Global Settings]] page.
 
* Activate the '''Object Sync Feature''' in each [[Instance|instance]] through the [[Global Settings]] page.
* The [[Instance|instance]] details for each copy must be added to the other instance.
+
* The [[Instance|instance]] details must be added to both instances.
 
* An encryption key must be generated for each organisation that exchanges data.
 
* An encryption key must be generated for each organisation that exchanges data.
 
* Securely pass the encryption key to the appropriate organisation.
 
* Securely pass the encryption key to the appropriate organisation.

Revision as of 13:54, 18 May 2010

The following steps need to be followed in order to implement this feature.

  • Establish a common role for contacts and a category for companies that will be used to pass custom field data between instances. Each instance should use the same role and category.
  • Activate the Object Sync Feature in each instance through the Global Settings page.
  • The instance details must be added to both instances.
  • An encryption key must be generated for each organisation that exchanges data.
  • Securely pass the encryption key to the appropriate organisation.
  • Test the process thoroughly with sample data before using the feature in a production setting.