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| − | '''[http://smartsimple.com/files/113/f102251/Using_Quick_Messaging_viewlet_swf.html View It Here]'''
| + | #REDIRECT [[Using Instant Messaging]] |
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| − | ==Using Quick Messaging==
| + | {{DeprecatedPage}} |
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| − | You can also send stored messages to people within your copy of [[SmartSimple]].
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| − | * These messages are stored in the recipient’s inbox, and are also displayed in the sender’s quick message outbox.
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| − | * You can send a quick message to someone that is currently online by clicking on his or her name in the '''People Online''' list.
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| − | * If the person is not online then you can click on the quick message icon for that person in the organisation chart, in the all [[User|users]] list or [[External|external]] contacts list.
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| − | ==Sending Quick Messages==
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| − | 1. Click on a [[Username|username]] in the '''People Online''' list.
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| − | The '''Quick Message''' window is displayed.
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| − | The [[Username|username]] is set to the name selected from the '''People Online''' list.
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| − | You can switch a quick message to an email message by clicking the '''Switch to Email''' button – provided you have previously set up an email account.
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| − | [[Image:Quick1.png]]
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| − | 2. Type the '''Subject'''.
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| − | 3. Type the '''Message Body'''.
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| − | ==Adding a Complementary Copy==
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| − | You can complementary copy multiple people into the message.
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| − | 1. Click in the '''CC''' list.
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| − | 2. Type the start of another [[User|user’s]] name.
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| − | 3. Click the '''Check''' button.
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| − | [[SmartSimple]] will attempt to resolve the [[Username|username]].
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| − | The following message is displayed.
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| − | 4. Click the '''OK''' button.
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| − | 5. Click the '''Send''' button.
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| − | ==Quick Message – In and Out Box==
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| − | The message is sent, and a copy is stored in your outbox. You will know when a message is read by reviewing your outbox.
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| − | 1. Click the '''Communications''', '''Quick Messages''' [[Menu|menu]].
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| − | The inbox is displayed.
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| − | Note the button at the top of the page displays your '''Sent''' items.
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| − | ==Replying to Quick Messages==
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| − | There are a number of indications that a message has arrived:
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| − | * The message alert is displayed below the '''People Online''' list.
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| − | * The message is displayed in your inbox with a '''New Item''' icon.
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| − | ==Navigating and Managing Message Information==
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| − | At the top and bottom of the message list the navigation controls are displayed.
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| − | [[Image:Quick.png]]
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| − | The '''Inbox''' also displays the '''Delete''' button and the '''Select/Deselect''' check boxes.
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| − | [[Image:Quick2.png]]
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| − | 1. Click the '''Select All''' check box.
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| − | All the messages are selected.
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| − | 2. Click the '''Delete''' button.
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| − | All messages are deleted.
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| − | ==Terminate User Session==
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| − | [[Global Administrator]]s have the ability to immediately disconnect a logged in user through the '''Quick Messaging''' application.<br>
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| − | See [[Terminate User Session]]
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| − | [[Category:Security]][[Category:View It]][[Category:Communications]]
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This article is deprecated and the information contained within may no longer be correct.
