Difference between revisions of "Notes on Unpacking"

Latest revision as of 12:14, 14 August 2013

When you unpack UTA Data Exchange packages there are three possibilities:

The data is successfully unpacked.
The data cannot be unpacked due to Import Rule violation. Import rules are used to ensure that new data types for Level 1, Level 2 and Level 3 cannot be imported.
The package cannot be unpacked due to a decryption key error or an Internal System Error.

The following table outlines the possible unpack messages:

Message	Notes
Unpack Successful!	No action required.
Unpack Failed: Package violates Import Rules.	Click the View Details link.
Level One Template Type - Template Name in package doesn't exist in current system. Contact package provider to resolve this issue.	View Details - Import Rules Violation. Note: Template name will be replaced by actual template name.
Level One Template Type - Level 2 Type Name in package doesn't exist in current system. Contact package provider to resolve this issue.	View Details - Import Rules Violation. Note: Level 2 Type Name will be replaced by actual Level 2 Type name.
Level One Template Type - Level 3 Type Name in package doesn't exist in current system. Contact package provider to resolve this issue.	View Details - Import Rules Violation. Note: Level 3 Type Name will be replaced by actual Level 3 Type name.
Unpack Failed: Possible Cause - Invalid Decryption Key or Invalid Package. Check the Error Log for details on the Incoming Packages page.	Unpack confirmation page.
Unpack Failed: Internal Error.	View details.
Unable to Unzip File: Possible Cause - Invalid Decryption Key	View details.
Unpack Failed: Invalid Decryption Key Version	View details.

@@ Line 39: / Line 39: @@
 ==See Also==
-* [[SmartSimple Support|Help Desk]]
+* [[SmartSimple Support Desk]]
 [[Category:Data Exchange]]