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They can then share and select a user on the same instance to share it with.
The Use case is someone is on the phone with support, who wishes to show support what they are seeing. Such users will now have the ability to share their screen\.
=Using Screen Share=
1. Admins click The Administrator clicks on the '''Request Screen Capture''' option under the User Menu.
[[Image:ScreenShare1.png|border]]
2. A modal window opens showing a list of people logged into the current instance.
[[Image:ScreenShare2.png|800px|border]]
3. Admin The Administrator can click on one of the listed users to select the user who wishes to send a screenshot.
[[Image:Send_ScreenShare_Request.png|600px|border]]
4. Admin gets The Administrator receives a confirmation message that the message has been sent.
[[Image:Screen_Share_Request_Alert.png|400px|border]]
5. The selected User receives a notification that the Administrator is requesting a screen capture.
[[Image:ScreenShare_Notification.png|400px|border]]
6. When the selected User clicks on the notification, they can choose to Accept or Decline the screen capture.
[[Image:Screen_Share_Capture_Request.png|order600px|border]]
7. If the user chooses to share their screen they will see the share screen button.
8. When they press the Share Screen button a screenshot is taken of the users screen and is stored to the database.
[[Image:Screen_Shot_Captured_Screenshot_Shared.png|400px|border]]
9. The Administrator will receive a notification that the screen capture request was accepted.
[[Image:Screen_Share_Accepted.png|800px|border]]
10. The Administrator have has access to the screenshot and has the option to save the screenshot to their computer.
[[Image:Screen_Share_Save_Screenshot.png|800px400px|border]]
[[Category:Global Settings]][[Category:Security]]
