Smartstaff, administrator
4,478
edits
Changes
no edit summary
==Example 1==
From a Level 1{{l1}}, {{l2}}, 2 {{l3}} or 3 [[Transaction ]] Status – you can setup set up the following:* Add new Transaction Trigger* Type Filter – The L2, L3Level 2, Level 3 or Transaction type that you’re going to filter on to obtain items to update status
* Status Filter – Once it finds the records that match the type, now it filters on the status, and any of those matches…
* Set Status To - xxx ''it will change the status to this status''
[[Image:CascadetriggerStatusTriggerPage.png|link=]]
==Example 2==
In a [[Universal Tracking Application]] if you have a Level 1 Template named ''ThisTemplate'', and there are many activities on that ticket of different statuses. You can set up the trigger to set '''all''' Level 2s to "Complete " status, regardless of what status they’re on:* Add New new Level 2 Trigger
* Type To: All
* Status Filter: All
* Set Status To: Complete
==Configuration==
In order to configure a Status Trigger, edit the status that you want to be the trigger. Then click on the "Status Trigger" button
[[Image:GettingToStatusTrigger.png|link=]]