Changes

Cascading Status Changes

1,007 bytes added, 17:05, 20 July 2017
no edit summary
A change in '''status''' at one level can update the '''status''' at the levels beneath it.
==Example 1==From a {{l1}}, {{l2}}, {{l3}} or [[CategoryTransaction]] Status you can set up the following:* Add new Transaction Trigger* Type Filter – The Level 2, Level 3 or Transaction type that you’re going to filter on to obtain items to update status* Status Filter – Once it finds the records that match the type, now it filters on the status, and any of those matches…* Set Status To - xxx ''it will change the status to this status'' [[Image:System ManagementStatusTriggerPage.png|link=]] ==Example 2==In a [[Category:Universal Tracking Application]]if you have a Level 1 Template named ''ThisTemplate'', and there are many activities on that ticket of different statuses. You can set up the trigger to set '''all''' Level 2s to "Complete" status, regardless of what status they’re on:* Add new Level 2 Trigger* Type To: All* Status Filter: All* Set Status To: Complete ==Configuration==In order to configure a Status Trigger, edit the status that you want to be the trigger. Then click on the "Status Trigger" button [[Image:GettingToStatusTrigger.png|link=]] [[Category:EnhancementsUniversal Tracking Application]]
Smartstaff, administrator
4,478
edits