Changes

Cascading Status Changes

25 bytes added, 18:20, 29 August 2013
no edit summary
==Example 1==
From a Level 1{{l1}}, 2 {{l2}}, {{l3}} or 3 [[Transaction ]] Status you can setup set up the following:
* Add new Transaction Trigger
* Type Filter – The L2, L3Level 2, Level 3 or Transaction type that you’re going to filter on to obtain items to update status
* Status Filter – Once it finds the records that match the type, now it filters on the status, and any of those matches…
* Set Status To - xxx ''it will change the status to this status''
==Example 2==
In a [[Universal Tracking Application]] if you have a Level 1 Template named ''ThisTemplate'', and there are many activities on that ticket of different statuses. You can set up the trigger to set '''all''' Level 2s to "Complete " status, regardless of what status they’re on:
* Add new Level 2 Trigger
* Type To: All
8,849
edits