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Proxy
===Proxy===
* If you connect to the Internet via a '''Proxy''' and the proxy requires authentication (i.e. a username and password) you will not be able to use the SmartSimple Outlook plug-in. The plug-in requires access to the Internet, but does not have access to the proxy authentication settings that are stored in your Internet browser (such as Internet Explorer or Firefox)
::* Errors in the Event Viewer with messages such as '''Proxy Authentication Required''' suggest the above issue may be present.
* Your company's network administrator may be able to add an exception to the proxy server to allow traffic to the SmartSimple server without authenticating to the proxy server.
[[Category:Outlook Synchronization]]
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