A set of Challenge Questions can be created by a System Administrator to add an additional layer of security to the system. If Challenge Questions have been created on the Password Policy page, when users next log in they will be prompted to provide an answer to one of the set of Challenge Questions.
The following questions are entered by the System Administrator on the Password Policy page:
When the user requests a new password from the system, they will be prompted to enter the answer for the Challenge Question they have chosen.
They will also be prompted to pass CAPTCHA validation and enter and confirm their new password.
A user can update their response to the Challenge Question, and also choose a different Challenge Question on their Personal Settings page.