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Workflows Overview

1 byte added, 19:41, 6 March 2018
Task Type: Acknowledgement
:* Quick Message and E-mail – both an instant message and an e-mail are sent.
* '''Message Template: Insert Email Template''' - drop-down showing all pre-configured [[Email Templates using Level 1 values|Email Templates]] appropriate for the Workflow Type. Changing the option will populate subject, body and attachment fields with content from selected email template.
* '''Message Template: From Address''' - Email address sent from. This field accepts variables, so you can either hard-code a value (e.g. donotreply@mycompany.com) or use variable syntax (e.g. on a Level 1 Workflow, @owner.email@)
* '''Message Template: CC Email Address''' - CC recipients address. (Separate multiple addresses with commas). Additional [[Workflows_Overview#CC_Email_Syntax_Options|Email Syntax]] options can be used within this field.
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