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8 bytes removed, 18:28, 23 May 2019
Task Type: Web Service – SOAP Message
The less than symbol (<) and ampersand (&) are two primary special characters to be concerned about. When including fields that may contain those characters you should use a special wrapper so the receiving system understands that they are data content and not part of the XML structure:
* *:: <span style="font-size: small;">&lt;![CDATA[ '''''CONTENTS''''' ]]></span>*  
For example, an address could contain ampersands, so it should be wrapped as follows:
Smartstaff
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