Variable List

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System-Wide Variables

@now@

  • Inserts the current date and time
  • This can be used in most areas where variables are called

Web Page View Variables

@currentdate@

  • Inserts the current system date

Universal Tracking Application Variables

Level One

  • level 1 name field - @name@
  • level 1 type field - @type@
  • level 1 status field - @status@
  • level 1 start date - @startdate@
  • level 1 end date - @enddate@
  • level 1 contact - @contact@
  • level 1 custom field - @customfieldname@
  • level 2 type field - @child.type@
  • level 2 status - @child.status@
  • level 2 startdate - @child.startdate@
  • level 2 startdate - @child.enddate@
  • level 2 contact - @child.contact@
  • level 2 custom fields - @child.customfieldname@


  • Accounts - No variables
  • Activity List - No variables
  • Application Name - @name@
  • Application Template Type - @type@
  • Branch - @branch@
  • Close Date - @closedate@
  • Contacts - No variables
  • Currency - @currency@
  • Customer - @client@
  • Description - @description@
  • End Date - @enddate@
  • End Time - @hour(fullenddate)@:@minute(fullenddate)@
  • Folders - No variables
  • Modified Date - @modifieddate@
  • Owner - @owner@
  • Probability - @probability@
  • Requirement - @requirements@
  • Revenue - @revenue@
  • Start Date - @startdate@
  • Start Time - @hour(fullstartdate)@:@minute(fullstartdate)@
  • Status - @status@
  • Workflow - No variables

Level Two Variables

  • Activity Type - @type@
  • Amount - @eamount@
  • Assigned Links - No variables
  • Assigned People - @assigned@
  • Contact Links - No variables
  • Contact People - @contact@
  • Description - @description@
  • Duration - @span@
  • End Date - @enddate@
  • End Hour (0-23) - @endhour@
  • End Hour (1-12) - @endh@
  • End Hour AM or PM - @endampm@
  • End Minute - @endminute@
  • End Time - @endhour@:@endminute@
  • Event ID - @eventid@
  • Follow-up Days - No variables
  • Follow-up Sent - No variables
  • Follow-up Type - No variables
  • Location - @location@
  • Object ID (Parent system ID) - @objectid@
  • Object Type - @objecttype@
  • Owner - @owner@
  • Parent Name - @parent.name@
  • Reminder Days - No variables
  • Reminder Sent - No variables
  • Reminder Type - No variables
  • Root Company ID - @rootcompanyid@
  • Start Date - @startdate@
  • Start Hour (0-23) - @starthour@
  • Start Hour (1-12) - @starth@
  • Start Hour AM or PM - @startampm@
  • Start Minute - @startminute@
  • Start Time - @starthour@:@startminute@
  • Status - @status@
  • Subject - @subject@
  • Updated By - @updatedby@ -- Displays system ID, not name
  • Whole Day Event - @isallday@

Calling a Level One Variable at Level Two

@parent.branch@ or @parent.client@ will be replaced by company name and other fields can be referenced like this:

  • @parent.branch.address@
  • @parent.branch.country@
  • @parent.branch.customfield@
  • @parent.firstname@
  • @parent.lastname@
  • @parent.description@
  • @parent.status@

whatever fields available for company object.


Variables for People

  • First name - @firstname@
  • Last name - @lastname@
  • Full name - @name@
  • Title - @title@
  • Email address - @email@
  • Phone - @phone@
  • Phone extension - @uphoneext@
  • Company name - @company@
  • Address - @address@
  • Address 2 - @address2@
  • City - @city@
  • Province - @province@
  • State - @state@
  • Country - @country@
  • Postal code - @postalcode@
  • Owner - @owner@
  • Last updated - @modifieddate@
  • Cost - @cost@
  • Cost unit - @costunit@
  • Type - @type@
  • Resource name - @resourcename@
  • Is contact a resource? - @isresource@
  • Prefix - @prefix@
  • Suffix - @suffix@

When calling on Level 1 and Level 2 information from a Level 2 Workflow

  • level 1 name field - @parent.name@
  • level 1 type field - @parent.type@
  • level 1 status - @parent.status@
  • level 2 startdate - @parent.startdate@
  • level 2 startdate - @parent.enddate@
  • level 1 contact - @parent.contact@
  • level 1 custom fields - @parent.customfieldname@
  • level 2 type field - @type@
  • level 2 status field - @status@
  • level 2 start date - @startdate@
  • level 2 end date - @enddate@
  • level 2 contact - @contact@
  • level 2 custom field - @customfieldname@


Parent can be Company, Level 1, Opportunity or Leads

Company

  • Primary Contact - @primarycontact@
  • Company Name - @name@
  • Address - @address@
  • Address 2 - @address2@
  • City - @city@
  • Province - @province@
  • State - @state@
  • Postal code - @postalcode@
  • Country - @country@
  • Phone number - @phone@
  • Fax number - @fax@
  • Owner - @owner@
  • Website - @website@
  • Custom fields - @customfields@
  • NAIC Code 1 - ?
  • NAIC Code 2 - ?
  • Last updated - @modifieddate@
  • Last updated by - ?
  • Associates - ?
  • Category custom fields *Cannot use underscore! - Use the field name in @s

Opportunity, Level 1

  • Accounts - No variables
  • Activity List - Is not displaying information properly, according to Wiki call guide
  • Applicants - No information on how to call applicants in Wiki
  • Branch - @branch@
  • Close Date - @closedate@
  • Company field - @company.field@
  • Contacts - @contact.rolename.field@
  • Currency - @currency@
  • Customer - @client@
  • Description - @description@
  • End Date - @enddate@
  • End Time - @hour(fullenddate)@:@minute(fullenddate)@
  • Folders - No variables
  • Opportunity Source - @leadsource@
  • List Job Questions (with combo boxes) - @jobquestions@ Only for opportunities that use the recruiting template
  • List Job Questions (just questions) - @jobquestionsr@
  • List Job Skills - @jobskills@
  • Modified Date - @modifieddate@
  • Number of filled positions - @candidatefilled@
  • Number of open positions - @openpositions@
  • Owner - @owner@
  • Opportunity Name - @name@
  • Opportunity Type - @type@
  • Probability - @probability@
  • Requirements - @requirements@
  • Revenue - @revenue@
  • Start Date - @startdate@
  • Start Time - @hour(fullstartdate)@:@minute(fullstartdate)@
  • Status - @status@
  • Template type number - @templatetype@

Leads

  • Status - @status@
  • Campaign - Don’t know
  • Company - @name@
  • Address - @address@
  • Address 2 - @address2@
  • City - @city@
  • Province - @province@
  • Country - @country@
  • Postal - @postalcode@
  • Phone - @phone@
  • Fax - @fax@
  • Web Site - @website@
  • NAIC 1 - Don’t know
  • NAIC 2 - Don’t know
  • First Name - @firstname@
  • Last Name - @lastname@
  • Prefix - @prefix@
  • Suffix - @suffix@
  • Title - @title@
  • (Contact) Phone - @contactphone@
  • Ext. - Don’t know
  • Email - @email@
  • Description - @description@
  • Owner/Owner.field - Don’t know
  • Date Added - @dat_added@

Email Broadcast

  • All standard contact fields
  • All standard company fields
  • @rolename.customfield@


Contacts

  • First name of contact or lead - @firstname@
  • Last name of contact or lead - @lastname@
  • Title of contact or lead - @title@
  • Email address of contact or lead - @email@
  • Phone number of contact or lead - @phone@
  • Address of contact or lead - @address@
  • City of contact or lead - @city@
  • State/Province of contact or lead - @state@
  • Country of contact or lead - @country@
  • Zip/Postal code of contact or lead - @postalcode@
  • Company name of contact or lead - @companyname@
  • Contact address ? not available for lead - @caddress@
  • Contact city ? not available for lead - @ccity@
  • Contact state/province ? not available for lead - @cstate@
  • Contact country ? not available for lead - @ccountry@
  • Contact postal code ? not available for lead - @cpostalcode@
  • Contact fax ? not available for lead - @cfax@
  • Web site for lead ? not available for contact - @cwebsite@
  • First name of the sender - @senderfirstname@
  • Last name of the sender - @senderlastname@
  • Name of sender company - @sendercompany@
  • E-mail of sender - @senderemail@
  • Phone number of sender - @senderphone@
  • Title of sender - @sendertitle@
  • Current date and time format selected by the user in their personal settings ? long date format - @now@
  • Description field content - @objectdescription@


Roles

@currentuserid@

Custom Fields attached to Roles

@rolename.customfieldname@

Variables available for Report criteria

  • @userid@
  • @companyid@

The following variable is used to report on data that is on records in a sub-company @company.childid(x)@ where x is index of children ordered by name (1,2,3,4,5,6....n)


Applicant Tracking Email Template Variables

The following variables are used to create email templates:

Job Fields

@job.title@ - Job title. @job.client@ - Associated name of the client. @job.stage@ - Status of the job. @job.closedate@ - Hiring close date of the job. @job.manager@ - Hiring Manger – set on the job page. @job.description@ - Job description. @job.type@ - Template name for this job. @job.startdate@ - Job start date. @job.enddate@ - Job end date – contract only. @job.requirements@ - Job requirements @job.openpositions@ - Number of open positions. @job.applicantfilled@ - Number of hired applicants. @job.branch@ Internal branch name associated with this job. @job.branch.address@ Internal branch address 1. @job.branch.address2@ Internal branch address 2. @job.branch.city@ Internal branch city. @job.branch.state@ Internal branch state/province. @job.branch.phone@ Internal branch phone number. @job.branch.country@ Internal branch country. @job.branch.postalcode@ Internal branch zip/postal code. @job.branch.website@ Internal branch web site address. @job.client@ Client name. @job.client.address@ Client address one. @job.client.address2@ Client address two. @job.client.city@ Client city. @job.client.state@ Client state/province. @job.client.phone@ Client phone number. @job.client.country@ Client country. @job.client.postalcode@ Client zip/postal code. @job.client.website@ Client web site. @job.custom@ Custom field associated with the job template. For example @job.additionalinfo@ Applicant Fields

@applicant.firstname@ First name of the applicant. @applicant.lastname@ Last name of applicant. @applicant.title@ Title of applicant. @applicant.email@ Email address of applicant. @applicant.phone@ Phone number of applicant. @applicant.address@ Address of applicant. @applicant.city@ City of applicant. @applicant.state@ State/Province of applicant. @applicant.country@ Country of applicant. @applicant.postalcode@ Zip/Postal applicant. Hiring Manager Fields

@hiring manager.firstname@ First name of the hiring manager. @hiring manager.lastname@ Last name of the hiring manager. @hiring manager.title@ Title of the hiring manager. @hiring manager.email@ Email address of the hiring manager. @hiring manager.phone@ Phone number of the hiring manager. @hiring manager.address@ Address of the hiring manager. @hiring manager.city@ City of the hiring manager. @hiring manager.state@ State/Province of the hiring manager. @hiring manager.country@ Country of the hiring manager. @hiring manager.postalcode@ Zip/Postal code of the hiring manager. Sender Fields

@senderfirstname@ First name of the sender. @senderlastname@ Last name of the sender. @sendercompany@ Name of sender company. @senderemail@ Email address of sender. @senderphone@ Phone number of sender. @sendertitle@ Title of sender. @now@ Current date and time format selected by the user in their personal settings - long date format.