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User
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1. Access the [[contact]](s) you are looking for with the 9-square [[menu]] icon on the top right of your screen.
2. For a comprehensive list of all contacts, select '''People '''under the '''Organizations '''heading.
3. From the [[Organization hierarchy,|Organization Hierarchy]] under '''Organizations, '''you may access contacts by finding them under their associated [[internal]] or [[external]] organization. If the contact is inactive, they will have a lock icon next to their name.
:: [[File:LockIcon.png|border]]
:::* To the right of each [[User|user]] the following icons are displayed: [[File:EnvelopeIcon.png|border]][[File:KeyIcon.png|border]]
The '''Envelope''' icon will open the Message Center to send a message to the user. Another inter-user communication method is [[Using Instant Messaging|Instant Message]], although its function is more effectively used to see which users are currently online.
5. To enable the contact, select the grayed-out '''Key''' icon on the top right of their profile.
:: [[File:ActivateUser.png|border]]
6. A confirmation pop-up will appear. You may choose to activate the user automatically (without password), active them and send an automated password to their email, or cancel the activation process.