Smartstaff, administrator
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→1. Visibility of System Status
===1. Visibility of System Status===
Think about an elevator, I press the button and it lights up. I know the elevator is coming. I look up and see how long I have to wait until the elevator arrives.
[[File:Usability-elevator.png|thumb|none|400px|Elevator showing visibility of system status]]
Let people know what is going on with appropriate feedback. Do your users know what is going on, what is expected of them, and what will happen next?