Changes

'''==Upcoming Upgrades are released on a bi-monthly basis.'''Schedule=={{Upgrade Schedule}}

The benefits We regularly update the list of this approach are as follows: :* The upgrades will be performed in smaller batches.:* New upgrade features will come and schedule for both the backup and production environments on-stream faster, as we can fast track key enhancements into early updatesthis page.

A list This page will provide a general overview of planned each upgrade dates is available here: [[Future Upgrades]], with links to the Wiki articles describing the new or updated features and how to use them.

We regularly update More information around the list of [[#About_the_System_Upgrade_Process|system upgrade features and schedule for both the backup and production servers on this Wiki pageprocess]] can be found below.

This page will provide a general overview of each upgrade, with links to the Wiki articles describing the new or updated features and how to use them. You can also [http://smart.smartsimple.com/s_signup.jsp?token=XVtQC1oGYF9bRxdFQhdQ subscribe] to the [[:Category:Newsletter Archives|Technical Journal]] that is sent out prior to each upgrade on the [http://smart.smartsimple.com/s_signup.jsp?tokenCurrent Upgrade Package=XVtQC1oGYF9bRxdFQhdQ Newsletter Signup Page]. (Unsubscribe [http://smart.smartsimple.com/s_signup.jsp?token=XVtQC1oGYF9bQxNFQhdQ here]).{{March2024Upgrade}}

==About the System Upgrade Process==The objective of the system upgrade process is to ensure that customers have a chance to review how their applications and information will work following the upgrade without compromising the integrity of their production system. In order to take advantage of this, you will need to know how to access your backup instance of SmartSimple Cloud. If you need assistance with this, either refer to the [[Backup Server and Testing Instances]] Wiki article or contact the [[SmartSimple]] support desk.

The objective of the System Upgrade Process is to ensure that customers have For clients on a chance to Private Cloud environment, please review, without compromising the integrity of their production system, how their applications and information will work following the upgrade. In order to take advantage of this you will need to know how to access your backup instance of SmartSimple. If you need assistance with this either refer to the [[Backup SmartSimple Upgrade Process – Dedicated Server and Testing Instances]] Wiki article, or contact the [[SmartSimple]] support deskpage.

For clients on a Dedicated Server, please review the [[SmartSimple ===Upgrade Process – Dedicated Server]] page.Schedule Details==={{Upgrade Schedule Details}}

===Backup Server Environment Update=== * Each [[Backup Server and Testing Instances|backup serverenvironment]] will be updated to the "release candidate" prior to the upgrade date.* This update will provide for instance specific testing of release candidate, as you can log into your respective [[Backup Server and Testing Instances|backup serverenvironment]] and test the changes against your most current data and configuration.* Internal staff will also be using these servers environments to perform instance specific testing.

* Subject to satisfactory testing on both the pre-production server environments and the production backup serversenvironments, the goGo/no go No-Go decision will be made on the Wednesday at 12:00pmprior to an upgrade release.  

-------- =Current ==Upgrade Package: November 2014Feedback and Questions=== <!--Watch this video If you have questions or need assistance or want to get a '''general overview''' of share your thoughts on the new features in upgrade contact our October 2013 upgrade. ''To watch this video in full screen, please click on the '''YouTube link''', then the '''full screen button''' on the bottom right.'' {{#ev:youtube|3ocsupport team toll-8ZgPvl8}}--> The following server will be upgraded on Tuesday, November 18th, 2014 free at 10pm EST866.:* smartsimple3239.biz The following servers will be upgraded on Thursday, November 20th, 2014 at 10pm EST.:* 0991 or email support@smartsimple.com:* smartsimple2.biz:* smartsimple4.biz:* smartsimple.ca:* smartsimple.ie:* smartsimple.us:* smartsimple.biz:* smartsimple.co.za (after 10pm Local Time):* factorial.ca:* frontdeskinc.net  '''Important:''' The upgrade will be applied to your [[Backup Server and Testing Instances|backup server]] one week prior to the scheduled upgrade date for your production server. You are encouraged to log into your backup server during this period to test the changes against your most recent data and configuration. If your organization has a dedicated [[SmartSimple]] server or you host in-house, SmartSimple will be in contact with your system administrator to schedule the upgrade of your server '''after''' November 20th. {{November2014Upgrade}}