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Upgrades

2,451 bytes added, 26 February
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Current Upgrade Dates
=General Information===Current Upgrade Dates==Key Release Date: '''March 14 2024'''<br />Key Backup Release Date: '''February 29 2024''' Global Release Date: '''March 28 2024'''<br />Global Backup Release Date: '''March 14 2024''' ==Upcoming Upgrades Schedule=={{Upgrade Schedule}} We regularly update the list of upgrade features and schedule for both the backup and production environments on this page. This page will provide a general overview of each upgrade, with links to the Wiki articles describing the new or updated features and how to use them. More information around the [[#REDIRECT About_the_System_Upgrade_Process|system upgrade process]] can be found below. =Current Upgrade Package={{March2024Upgrade}} =About the System Upgrade Process=The objective of the system upgrade process is to ensure that customers have a chance to review how their applications and information will work following the upgrade without compromising the integrity of their production system. In order to take advantage of this, you will need to know how to access your backup instance of SmartSimple Cloud. If you need assistance with this, either refer to the [[Backup Server and Testing Instances]] Wiki article or contact the [[SmartSimple]] support desk. For clients on a Private Cloud environment, please review the [[SmartSimple Upgrade Process – Dedicated Server]] page. ===Upgrade Schedule Details==={{Upgrade Schedule Details}} ===Backup Environment Update===* Each [[Backup Server and Testing Instances|backup environment]] will be updated to the "release candidate" prior to the upgrade date.* This update will provide for instance specific testing of release candidate, as you can log into your respective [[Backup Server and Testing Instances|backup environment]] and test the changes against your most current data and configuration.* Internal staff will also be using these environments to perform instance specific testing. ===Update Go/No-Go===Subject to satisfactory testing on both the pre-production environments and the backup environments, the Go/No-Go decision will be made on the Wednesday prior to an upgrade release. ===Upgrade Feedback and Questions===If you have questions or need assistance or want to share your thoughts on the upgrade contact our support team toll-free at 866.239.0991 or email support@smartsimple.com =Previous UpgradeUpgrades=See the [[Previous Upgrades]] page for a list of previously-implemented upgrade features. [[Category: February 2013Upgrades]]
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