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=General Information=
===Quarterly Upgrades=Upgrade Schedule=={{Upgrade Schedule}}
==System Upgrade Process==
The objective of the System Upgrade Process is to ensure that customers have a chance to review, without compromising the integrity of their production system, how their applications and information will work following the upgrade. In order to take advantage of this you will need to know how to access your backup instance of SmartSimple. If you need assistance with this either refer to the [[Backup Server and Testing Instances]] Wiki article, or contact the [[SmartSimple]] support desk.
For clients on a Dedicated ServerPrivate Cloud environment, please review the [[SmartSimple Upgrade Process – Dedicated Server]] page.
===Backup Server UpdateUpgrade Schedule Details==={{Upgrade Schedule Details}}
===Backup Environment Update===* Each [[Backup Server and Testing Instances|backup serverenvironment]] will be updated to the "release candidate" prior to the upgrade date.* This update will provide for instance specific testing of release candidate, as you can log into your respective [[Backup Server and Testing Instances|backup serverenvironment]] and test the changes against your most current data and configuration.* Internal staff will also be using these servers environments to perform instance specific testing.
===Update Go/No-Go===
* Subject to satisfactory testing on both the pre-production server environments and the production backup serversenvironments, the Go/No-Go decision will be made on the Wednesday at 12:00pmprior to an upgrade release. --------
=Current =Upgrade Package: January 2016Feedback and Questions== <!--Watch this video If you have questions or need assistance or want to get a '''general overview''' of share your thoughts on the new features in upgrade contact our October 2013 upgrade. The following server was upgraded on September 15th support team toll-free at 10pm EST866.:* smartsimple3239.biz The following servers were upgraded September 15th at 10pm local time.:* 0991 or email support@smartsimple.com:* smartsimple2.biz:* smartsimple4.biz:* smartsimple.ca:* smartsimple.ie:* smartsimple.us:* smartsimple.biz:* smartsimple.co.za (after 10pm Local Time)--> <!-- The server upgrade is scheduled for {{CurrentUpgradeDate}}, between 10pm - 10:15pm EST. -->The Production SAAS server was last upgraded on January 28th 2016, between 10pm - 10:15pm EST. '''Important:''' The upgrade will be applied to your [[Backup Server and Testing Instances|backup server]] one week prior to the scheduled upgrade date for your production server. You are encouraged to log into your backup server during this period to test the changes against your most recent data and configuration. If your organization has a dedicated [[SmartSimple]] server or you host in-house, the upgrade will be made available '''on''' February 18th. {{January2016Upgrade}}
=Previous Upgrades=
See the [[Previous Upgrades]] page for a list of previously-implemented upgrade features.
=Future UpgradesCurrent Upgrade Package= Click [[Future Upgrades|here]] for a listing of future upgrade dates.{{March2021Upgrade}}
[[Category:Upgrades]]
