Difference between revisions of "Tips on Account Ownership"

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* Each account can have a single owner but each sub-account (division, business unit or branch) in the same organisation, can have a different owner.
 
* Each account can have a single owner but each sub-account (division, business unit or branch) in the same organisation, can have a different owner.
 
* If different account managers are looking after different parts of the same organisation, you can easily reflect this structure in [[SmartSimple]].
 
* If different account managers are looking after different parts of the same organisation, you can easily reflect this structure in [[SmartSimple]].
* You can also use the association feature to associate multiple [[User|users]] and contacts with a single account.
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* You can also use the [[Associations|association]] feature to associate multiple [[User|users]] and contacts with a single account.
 
* Specific sales opportunities in an account can be assigned to someone other than the account manager.
 
* Specific sales opportunities in an account can be assigned to someone other than the account manager.
  
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* '''Activities''' – import activities or events to this account or to contacts associated with this account.
 
* '''Activities''' – import activities or events to this account or to contacts associated with this account.
  
This feature is only displayed to [[Global Administrator|global]] or [[Local Administrator|local administrators]].
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This feature is only displayed to {{GUA}}s or {{LUA}}s.
  
  
 
[[Category:System Management]]
 
[[Category:System Management]]

Latest revision as of 14:41, 18 June 2013

If you intend to use SmartSimple for Sales Tracking or Account Management, then the following ownership tips are important:

  • Each account can have a single owner but each sub-account (division, business unit or branch) in the same organisation, can have a different owner.
  • If different account managers are looking after different parts of the same organisation, you can easily reflect this structure in SmartSimple.
  • You can also use the association feature to associate multiple users and contacts with a single account.
  • Specific sales opportunities in an account can be assigned to someone other than the account manager.

Import Account Information

The Import button provides for account specific import functions.

  • Accounts – import sub-accounts.
  • Contacts – import contacts for this account.
  • Activities – import activities or events to this account or to contacts associated with this account.

This feature is only displayed to Global User Administrators or Local User Administrators.