Difference between revisions of "Template:Upgrade Schedule Details"
From SmartWiki
| Line 18: | Line 18: | ||
|Public Cloud | |Public Cloud | ||
|Backup | |Backup | ||
| − | |Two weeks prior to the production | + | |Two weeks prior to the production upgrade |
|22:00 - 23:59 EST | |22:00 - 23:59 EST | ||
|5 minutes | |5 minutes | ||
| Line 34: | Line 34: | ||
|style="width: 22%"|Private Cloud - Managed Upgrades | |style="width: 22%"|Private Cloud - Managed Upgrades | ||
|style="width: 10%"|Production | |style="width: 10%"|Production | ||
| − | |style="width: 40%"| | + | |style="width: 40%"|Two weeks post Public Cloud upgrades (the second Thursday after the Public Cloud production upgrade) |
| − | ( | + | |22:00 - 23:59 local time |
| + | |5 minutes | ||
| + | |- | ||
| + | |Private Cloud - Managed Upgrades | ||
| + | |Development/Test | ||
| + | |Two weeks post Public Cloud upgrades (the second Thursday after the Public Cloud production upgrade) | ||
|22:00 - 23:59 local time | |22:00 - 23:59 local time | ||
|5 minutes | |5 minutes | ||
| Line 41: | Line 46: | ||
|Private Cloud - Managed Upgrades | |Private Cloud - Managed Upgrades | ||
|Backup | |Backup | ||
| − | | | + | |Two weeks prior to the production ugprade (the last Thursday of an upgrade month and the same day as the Public Cloud production ugprade) |
|22:00 - 23:59 local time | |22:00 - 23:59 local time | ||
|5 minutes | |5 minutes | ||
| Line 57: | Line 62: | ||
|style="width: 22%"|Private Cloud - Client-Managed Upgrades | |style="width: 22%"|Private Cloud - Client-Managed Upgrades | ||
|style="width: 10%"|All | |style="width: 10%"|All | ||
| − | |style="width: 40%"| | + | |style="width: 40%"|Two weeks post Public Cloud upgrades (the second Thursday after the Public Cloud production upgrade) |
| − | |||
|22:00 - 23:59 local time | |22:00 - 23:59 local time | ||
|5 minutes | |5 minutes | ||
|} | |} | ||
Revision as of 11:27, 1 November 2016
The following tables outline the detailed upgrade release cycle
If you are subscribed to our Public Cloud offering your SmartSimple system will be automatically upgraded according to the following schedule
| Offering | Environment | Date | Maintenance Window | Typical Downtime |
| Public Cloud | Production | Last Thursday of an upgrade month | 22:00 - 23:59 EST | 5 minutes |
| Public Cloud | Backup | Two weeks prior to the production upgrade | 22:00 - 23:59 EST | 5 minutes |
If you are subscribed to our Private Cloud offering with managed upgrades your SmartSimple system will be automatically upgraded according to the following schedule
| Offering | Environment | Date | Maintenance Window | Typical Downtime |
| Private Cloud - Managed Upgrades | Production | Two weeks post Public Cloud upgrades (the second Thursday after the Public Cloud production upgrade) | 22:00 - 23:59 local time | 5 minutes |
| Private Cloud - Managed Upgrades | Development/Test | Two weeks post Public Cloud upgrades (the second Thursday after the Public Cloud production upgrade) | 22:00 - 23:59 local time | 5 minutes |
| Private Cloud - Managed Upgrades | Backup | Two weeks prior to the production ugprade (the last Thursday of an upgrade month and the same day as the Public Cloud production ugprade) | 22:00 - 23:59 local time | 5 minutes |
If you are subscribed to our Private Cloud offering with client-managed upgrades your SmartSimple system is only upgraded manually by your system administrator or by sending a request to SmartSimple. The upgrade package is made available for you according to the following schedule
| Offering | Environment | Date | Maintenance Window | Typical Downtime |
| Private Cloud - Client-Managed Upgrades | All | Two weeks post Public Cloud upgrades (the second Thursday after the Public Cloud production upgrade) | 22:00 - 23:59 local time | 5 minutes |
