Difference between revisions of "Template:Upgrade Schedule Details"
| Line 24: | Line 24: | ||
| − | If you are subscribed to our | + | If you are subscribed to our Private Cloud offering with managed upgrades your SmartSimple system will be automatically upgraded according to the following schedule |
{| class="wikitable" style="width: 85%" | {| class="wikitable" style="width: 85%" | ||
|'''Offering''' | |'''Offering''' | ||
| Line 32: | Line 32: | ||
|'''Typical Downtime''' | |'''Typical Downtime''' | ||
|- | |- | ||
| − | |style="width: 22%"| | + | |style="width: 22%"|Private Cloud - Managed Upgrades |
|style="width: 10%"|Production | |style="width: 10%"|Production | ||
|style="width: 40%"|The second Thursday proceeding an upgrade month | |style="width: 40%"|The second Thursday proceeding an upgrade month | ||
| Line 39: | Line 39: | ||
|5 minutes | |5 minutes | ||
|- | |- | ||
| − | | | + | |Private Cloud - Managed Upgrades |
|Backup | |Backup | ||
|Last Thursday of an upgrade month | |Last Thursday of an upgrade month | ||
| Line 47: | Line 47: | ||
| − | If you are subscribed to our | + | If you are subscribed to our Private Cloud offering with client-managed upgrades your SmartSimple system is only upgraded manually by your system administrator or by sending a request to SmartSimple. The upgrade package is made available for you according to the following schedule |
{| class="wikitable" style="width: 85%" | {| class="wikitable" style="width: 85%" | ||
|'''Offering''' | |'''Offering''' | ||
| Line 55: | Line 55: | ||
|'''Typical Downtime''' | |'''Typical Downtime''' | ||
|- | |- | ||
| − | |style="width: 22%"| | + | |style="width: 22%"|Private Cloud - Client-Managed Upgrades |
|style="width: 10%"|All | |style="width: 10%"|All | ||
|style="width: 40%"|The second Thursday proceeding an upgrade month | |style="width: 40%"|The second Thursday proceeding an upgrade month | ||
Revision as of 10:05, 6 April 2016
The following tables outline the detailed upgrade release cycle
If you are subscribed to our Public Cloud offering your SmartSimple system will be automatically upgraded according to the following schedule
| Offering | Environment | Date | Maintenance Window | Typical Downtime |
| Public Cloud | Production | Last Thursday of an upgrade month | 22:00 - 23:59 EST | 5 minutes |
| Public Cloud | Backup | Two weeks prior to the production | 22:00 - 23:59 EST | 5 minutes |
If you are subscribed to our Private Cloud offering with managed upgrades your SmartSimple system will be automatically upgraded according to the following schedule
| Offering | Environment | Date | Maintenance Window | Typical Downtime |
| Private Cloud - Managed Upgrades | Production | The second Thursday proceeding an upgrade month
(two weeks proceeding the last Thursday of an upgrade month) |
22:00 - 23:59 local time | 5 minutes |
| Private Cloud - Managed Upgrades | Backup | Last Thursday of an upgrade month | 22:00 - 23:59 local time | 5 minutes |
If you are subscribed to our Private Cloud offering with client-managed upgrades your SmartSimple system is only upgraded manually by your system administrator or by sending a request to SmartSimple. The upgrade package is made available for you according to the following schedule
| Offering | Environment | Date | Maintenance Window | Typical Downtime |
| Private Cloud - Client-Managed Upgrades | All | The second Thursday proceeding an upgrade month
(two weeks proceeding the last Thursday of an upgrade month) |
22:00 - 23:59 local time | 5 minutes |
