Difference between revisions of "Template:Upgrade Schedule Details"

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If you are subscribed to our SaaS offering your SmartSimple system will be automatically upgraded according to the following schedule
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If you are subscribed to our Public Cloud offering your SmartSimple system will be automatically upgraded according to the following schedule
{| class="wikitable"
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{| class="wikitable" style="width: 85%"
 
|'''Offering'''
 
|'''Offering'''
 
|'''Environment'''
 
|'''Environment'''
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|'''Typical Downtime'''
 
|'''Typical Downtime'''
 
|-
 
|-
|SaaS
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|style="width: 22%"|Public Cloud
|Production
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|style="width: 10%"|Production
|Last Thursday of an upgrade month
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|style="width: 40%"|Last Thursday of an upgrade month
 
|22:00 - 23:59 EST
 
|22:00 - 23:59 EST
 
|5 minutes
 
|5 minutes
 
|-
 
|-
|SaaS
+
|Public Cloud
 
|Backup
 
|Backup
 
|Two weeks prior to the production
 
|Two weeks prior to the production
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If you are subscribed to our dedicated server offering with managed upgrades your SmartSimple system will be automatically upgraded according to the following schedule
 
If you are subscribed to our dedicated server offering with managed upgrades your SmartSimple system will be automatically upgraded according to the following schedule
{| class="wikitable"
+
{| class="wikitable" style="width: 85%"
 
|'''Offering'''
 
|'''Offering'''
 
|'''Environment'''
 
|'''Environment'''
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|'''Typical Downtime'''
 
|'''Typical Downtime'''
 
|-
 
|-
|Dedicated - Managed Upgrades
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|style="width: 22%"|Dedicated - Managed Upgrades
|Production
+
|style="width: 10%"|Production
|The second Thursday proceeding an upgrade month  
+
|style="width: 40%"|The second Thursday proceeding an upgrade month  
 
(two weeks proceeding the last Thursday of an upgrade month)
 
(two weeks proceeding the last Thursday of an upgrade month)
 
|22:00 - 23:59 local time
 
|22:00 - 23:59 local time
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If you are subscribed to our dedicated server offering with client-managed upgrades your SmartSimple system is only upgraded manually by your system administrator or by sending a request to SmartSimple. The upgrade package is made available for you according to the following schedule
 
If you are subscribed to our dedicated server offering with client-managed upgrades your SmartSimple system is only upgraded manually by your system administrator or by sending a request to SmartSimple. The upgrade package is made available for you according to the following schedule
{| class="wikitable"
+
{| class="wikitable" style="width: 85%"
 
|'''Offering'''
 
|'''Offering'''
 
|'''Environment'''
 
|'''Environment'''
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|'''Typical Downtime'''
 
|'''Typical Downtime'''
 
|-
 
|-
|Dedicated - Client-Managed Upgrades
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|style="width: 22%"|Dedicated - Client-Managed Upgrades
|All
+
|style="width: 10%"|All
|The second Thursday proceeding an upgrade month  
+
|style="width: 40%"|The second Thursday proceeding an upgrade month  
 
(two weeks proceeding the last Thursday of an upgrade month)
 
(two weeks proceeding the last Thursday of an upgrade month)
 
|22:00 - 23:59 local time
 
|22:00 - 23:59 local time

Revision as of 09:28, 6 April 2016

The following tables outline the detailed upgrade release cycle


If you are subscribed to our Public Cloud offering your SmartSimple system will be automatically upgraded according to the following schedule

Offering Environment Date Maintenance Window Typical Downtime
Public Cloud Production Last Thursday of an upgrade month 22:00 - 23:59 EST 5 minutes
Public Cloud Backup Two weeks prior to the production 22:00 - 23:59 EST 5 minutes


If you are subscribed to our dedicated server offering with managed upgrades your SmartSimple system will be automatically upgraded according to the following schedule

Offering Environment Date Maintenance Window Typical Downtime
Dedicated - Managed Upgrades Production The second Thursday proceeding an upgrade month

(two weeks proceeding the last Thursday of an upgrade month)

22:00 - 23:59 local time 5 minutes
Dedicated - Managed Upgrades Backup Last Thursday of an upgrade month 22:00 - 23:59 local time 5 minutes


If you are subscribed to our dedicated server offering with client-managed upgrades your SmartSimple system is only upgraded manually by your system administrator or by sending a request to SmartSimple. The upgrade package is made available for you according to the following schedule

Offering Environment Date Maintenance Window Typical Downtime
Dedicated - Client-Managed Upgrades All The second Thursday proceeding an upgrade month

(two weeks proceeding the last Thursday of an upgrade month)

22:00 - 23:59 local time 5 minutes