Difference between revisions of "Template:Upgrade Schedule Details"

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The following tables outline the detailed upgrade release cycle
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 +
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If you are subscribed to our SaaS offering your SmartSimple system will be automatically upgraded according to the following schedule
 
{| class="wikitable"
 
{| class="wikitable"
|'''Server'''
+
|'''Offering'''
|'''Timeline'''
+
|'''Environment'''
|'''Details'''
+
|'''Date'''
 
+
|'''Maintenance Window'''
 +
|'''Typical Downtime'''
 
|-
 
|-
|SAAS Backup
+
|SaaS
|Upgraded 9 days prior to SAAS Production
+
|Production
|Tuesday approximately 10pm EST
+
|Last Thursday of an upgrade month
 +
|22:00 - 23:59 EST
 +
|5 minutes
 
|-
 
|-
|SAAS Production
+
|SaaS
|Upgraded on the last Thursday of an upgrade month - 10:00-11:59pm EST
+
|Backup
|Maintenance window (5-15min downtime)
+
|Two weeks prior to the production
 +
|22:00 - 23:59 EST
 +
|5 minutes
 +
|}
 +
 
 +
 
 +
If you are subscribed to our dedicated server offering with managed upgrades your SmartSimple system will be automatically upgraded according to the following schedule
 +
{| class="wikitable"
 +
|'''Offering'''
 +
|'''Environment'''
 +
|'''Date'''
 +
|'''Maintenance Window'''
 +
|'''Typical Downtime'''
 
|-
 
|-
|Dedicated Managed Backup
+
|Dedicated - Managed Upgrades
|Upgraded the same date as SAAS Production
+
|Production
|N/A
+
|The second Thursday proceeding an upgrade month
 +
(two weeks proceeding the last Thursday of an upgrade month)
 +
|22:00 - 23:59 local time
 +
|5 minutes
 
|-
 
|-
|Dedicated Managed Production
+
|Dedicated - Managed Upgrades
|Upgraded 2 weeks after SAAS Production
+
|Backup
|Completed between 10-11:59pm Local Time
+
|Last Thursday of an upgrade month
|-
+
|22:00 - 23:59 local time
|Dedicated Client-Managed
+
|5 minutes
|Upgrade Package Preview is made available same time as SAAS Production
 
|Actual release is 2 weeks after SAAS Production
 
 
|}
 
|}
  
  
 +
If you are subscribed to our dedicated server offering with client-managed upgrades your SmartSimple system is only upgraded manually by your system administrator or by sending a request to SmartSimple. The upgrade package is made available for you according to the following schedule
 +
{| class="wikitable"
 +
|'''Offering'''
 +
|'''Environment'''
 +
|'''Date'''
 +
|'''Maintenance Window'''
 +
|'''Typical Downtime'''
 +
|-
 +
|Dedicated - Client-Managed Upgrades
 +
|All
 +
|The second Thursday proceeding an upgrade month
 +
(two weeks proceeding the last Thursday of an upgrade month)
 +
|22:00 - 23:59 local time
 +
|5 minutes
 +
|}
  
 
[[Category:Upgrades]]
 
[[Category:Upgrades]]

Revision as of 15:58, 5 April 2016

The following tables outline the detailed upgrade release cycle


If you are subscribed to our SaaS offering your SmartSimple system will be automatically upgraded according to the following schedule

Offering Environment Date Maintenance Window Typical Downtime
SaaS Production Last Thursday of an upgrade month 22:00 - 23:59 EST 5 minutes
SaaS Backup Two weeks prior to the production 22:00 - 23:59 EST 5 minutes


If you are subscribed to our dedicated server offering with managed upgrades your SmartSimple system will be automatically upgraded according to the following schedule

Offering Environment Date Maintenance Window Typical Downtime
Dedicated - Managed Upgrades Production The second Thursday proceeding an upgrade month

(two weeks proceeding the last Thursday of an upgrade month)

22:00 - 23:59 local time 5 minutes
Dedicated - Managed Upgrades Backup Last Thursday of an upgrade month 22:00 - 23:59 local time 5 minutes


If you are subscribed to our dedicated server offering with client-managed upgrades your SmartSimple system is only upgraded manually by your system administrator or by sending a request to SmartSimple. The upgrade package is made available for you according to the following schedule

Offering Environment Date Maintenance Window Typical Downtime
Dedicated - Client-Managed Upgrades All The second Thursday proceeding an upgrade month

(two weeks proceeding the last Thursday of an upgrade month)

22:00 - 23:59 local time 5 minutes