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→Updated Workflow Behavior
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[[File:2023-07-ticket-148245.png|thumb|none|800px|The look of multiple file upload fields will change slightly in November. For example, you will be able to drag and drop files inline, instead of opening a modal window.]]
====Updated Workflow Behavior====
Updated the behavior of workflows to run in a serial, single-threaded manner where child workflows are triggered during the processing of a workflow. Previously when stepping through a workflow, if another workflow was triggered, a new thread would be created to process the child workflow simultaneously and asynchronously, as the original system thread would then return to the original workflow and continue to step through its tasks without waiting on the child workflow to complete. This could lead to inconsistent results if the system was configured to run multiple workflows against the same object, or if the order of operations of their tasks needed to be preserved, but results would vary due to race conditions of the workflows.
After this upgrade the default behavior of workflows has now been changed to instead process multiple workflows in a serial synchronous fashion so that their order of operations and behavior are more consistent and predictable. Now when a workflow triggers another workflow, the system will process all child workflows fully to completion in the original system thread rather than passing each new workflow to a new separate processing thread. This means that child workflows will be processed in a serial fashion, and their order of tasks will be preserved, before the system returns back to working on the original workflow. This may impact systems where workflows are configured to launch other child workflows, and you may now experience an increase in the runtime of such workflows. If the areas in your system that trigger multiple workflows, do so with different target objects for each of the workflows, then it should be safe for you to revert back to the previous mode of operation by enabling the new '''Run Asynchronously''' toggle that is now available inside the configuration of a workflow, and to enable this option on the initial workflows that are instantiating child workflows.
Examples and notes. After the upgrade, the task process order will be:
# If the workflow is a trigger workflow task, go to the trigger workflow
# If the connector is connected to a task, go to that task
# If the connector is connected to a workflow, go to that workflow
Workflow completion time may be affected and can vary depending on the configuration.
In general, "chained" workflows that are triggering against the same object should remain synchronous. For example, if the Level 1 record triggered workflow A and one of its task triggers workflow B on the same Level 1 record, then the workflows should remain running synchronously. Therefore, do not toggle on the '''Run Asynchronously''' option). However, if the Level 1 triggers workflow A and then one of its tasks is to trigger workflow B on all of the associated contacts on the Level 1, then this workflow can run asynchronously and the '''Run Asynchronously''' option should be enabled on workflow B to optimize performance.
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===Minor Updates===
The new settings can be found at '''Menu Icon''' > '''Workflows''' >''' Task''' tab > Open a task with a '''Task Type''' set to “Create New Activity”. The 3 toggles appear under '''Activity Status'''.
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====Updated Default End Date for Level 2/3 Workflows====
==Service Packs==
===October 19th 2023 (202310.02)===
====Fixes====
*Fixed an issue with the display of Google reCaptcha where the window was not resizing as expected.
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*Fixed an issue where the GuideStar Charity Check option was not showing up under the '''Tools''' menu.
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====Other Changes====
* Updated default translation message in Spanish and Catalan for mandatory fields.
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===October 12th 2023 (202310.01)===
====Fixes====
* Fixed visual alignment issues with the display of the '''Display - Countdown Timer''' custom field.
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* Fixed an issue with the '''System Performance Summary''' page where the list syntax was not properly highlighted. The custom field ID was also added after the custom field name under the '''Category''' column.
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* Fixed an issue where a double alert message was displayed when using a custom batch update button.
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* Fixed an issue where deleted Level 1 records were not being displayed in the listview of deleted records.
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* Fixed an issue with the user’s personal language setting where selections were not always saved.
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====Other Changes====
* Updated email access settings located at '''Menu Icon''' > '''Global Settings''' > '''Communications''' > '''Email Options and Security'''. Prior to this release, there were only disable settings for email and instant messaging access. These older settings have been replaced with two new settings, an '''Allow''' permission and a '''Deny''' permission. After this release permission will need to be explicitly granted to access email and instant message functionality.
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* Added the option to assign people when creating a task of the type “Update Standard field” on L3 workflows.
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* Updated the '''Special - Basic Data Table''' custom field to no longer use Angular JS.
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===September 21st 2023 (202309.02)===
====Fixes====
* Fixed an issue with Level 3 workflows failing to trigger due to a change in another ticket.
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