Changes

Jump to: navigation, search

Techniques to Categorize Accounts

9 bytes removed, 15:23, 12 October 2017
Using a Company Category for Categorization
__TOC__
 
You may wish to group multiple accounts into categories such as industry type, geographic region, or some other criteria. There are three techniques you can use:
<u>'''===Using a Custom Field for Categorization'''</u>===
* Add a [[Custom Field|custom field]] to the accounts and use this field to categorize the accounts. This is the simplest technique; however, it does not provide the ability to add different groups of [[Custom Field|custom fields]] for each account category. All custom fields are visible for all accounts.
<u>'''===Using a Hierarchy for Categorization'''</u>=== * Place all similar accounts in the [[Hierarchy|hierarchy]] under an “organisation” used to represent the category. This technique works when you wish to "roll-up" information such as the value of the sales pipeline in the [[Sales Tracking]] application. However, as with a [[Custom Field|custom field]] technique, it does not support different groups of custom fields for each category.
* Place all similar accounts in the [[Hierarchy|hierarchy]] under ===Using an “organisation” used to represent the category. This technique works when you wish to “roll-up” information such as the value of the sales pipeline in the [[Sales Tracking]] application. However, as with a [[Custom Field|custom field]] technique, it does not support different groups of custom fields for each category.<u>'''Using a Company Organization Category for Categorization'''</u>===
* Create an organisation category using the '''Configuration''', '''Roles & Permissions''', '''Organisation Categories'''. This is the only technique that provides the ability to specify different groups of custom fields for each account category. You can also use this method to control the visibility of all accounts in each category to different groups of people.
Smartstaff, administrator
4,478
edits

Navigation menu