SmartSimple System Logs

The following table outlines all logging mechanisms within the SmartSimple Platform.

Log Type	Log	Description	Available in Interface	Available in Reporting
System	Login History	Tracks login and logout date and time	No	Yes
System	Locked Users	Tracks locked users	Yes	No
System	Locked User History	Tracks all locked users by month	Yes	No
System	Message Queue	All messages generated by all workflow requests across all applications.	Yes	No
System	Contacts and Companies	Logs all deleted contacts and companies. Records can be retrieved by System Administrator.	Yes	No
System	Custom Field Setting	Tracks history of changes made to custom field settings. Feature must be enabled for each custom field. This function is not available for standard field outside the UTA.	Yes	No
System	Deleted Custom Fields	Logs all deleted custom fields. Fields can be retrieved by System Administrator.	Yes	No
System	Field Value	Tracking change history of changes to fields’ values.	Yes	No
System	Geocoding	User requests to retrieve Latitude and longitude for company or contact.	No	No
UTA	Reader Log	Tracking viewers for level 1, 2 and 3 objects. Feature must be enabled in UTA.	Yes	No
UTA	Status Change	Tracks status changes for level 1, 2 and 3 objects. Feature must be enabled in the status field at the required level.	Yes	Yes
UTA	Record Lock	Tracks locked record history for level 1, 2 and 3 objects. Feature must be enabled in UTA for the required level	No	No
UTA	Package Exchange	Tracks the transfer of packages from one instance of SmartSimple to Another.	Yes	No
API Requests	Request History	Tracks all Pandora API requests including the developer ID, Request function and the date/time of the request	No	No
External WebPages	Access History	History of access to all external pages via the Internet. These include signup pages (Applicant and standard) and external reporting pages	Yes	No
OS Level	Apache Logs	A set of Apache logs is maintained. This link provides further details: http://httpd.apache.org/docs/1.3/logs.html	No *	No *
OS Level	SSH Log	SSH Access log is maintained. This link provides further details: http://www.ssh.com/support/documentation/online/ssh/adminguide32/log_messages.html	No *	No *

* Logs that are not available in the interface or reporting system are still available though direct access to the OS.