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Session Timeout

604 bytes added, 12:49, 30 September 2016
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The '''Sessions Session Timeout''' setting is found on the [[Global Settings]] page, in the [[Login & '''Security Settings]] section''' tab.
This setting is used to control how long a [[User|user]] session can be inactive in their [[Browser|browser]] before they are automatically logged out by the systemredirected to a pop-up Login window.
The session timeout feature will automatically log out any [[User|userimage:Session-Expired-001.png]] if their session remains inactive for the defined number of minutes.
During the time that the pop-up Login window is displayed all current information is maintained within the session. The Session timer No information will be reset when lost if the user clicks any link within SmartSimple,logs back into the system. or saves If the user chooses to close their browser rather than log in again then any record. Typing values into a form but not clicking "Save" or "Save Draft" unsaved data will NOT keep a session active. The session timeout must take this into consideration and be set accordinglylost.
During the time that the pop-up Login window is displayed the rest of the browser window is darkened to ensure no one can read the information on the screen.
Set the '''Session Timeout''' as required.
[[Image:Glob18.png]]
We recommend that you always set this option. A common session timeout is 120 30 minutes, but can range from 30 10 minutes to 480 minutes.
 
==Possible reasons for seeing the session expired message==
* User has been inactive for more than the specified time and the session has timed out.
* User has been disconnected from the internet mid-session.
* User has started a new session in a different browser while the initial session is still active. The first session will expire
* User has logged in on a different machine while the initial session is still active. The session on the first machine will expire.
 
 
==See Also==
 
* [[Enable Logout]]
* [[Timeout Alert]]
* [[Session Time]]
[[Category:System Management]][[Category:Global Settings]][[Category:Security]]
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