Difference between revisions of "Session Time"

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<li>When the user logs in and clicks the log out button - the time between these two events is logged as their session time.</li>
 
<li>When the user logs in and clicks the log out button - the time between these two events is logged as their session time.</li>
<li>When the user logs in and closes the [[browser]] window without logging out, or navigates away from their SmartSimple session to a different website (no [[Session Timeout]] is set) - the system automatically counts the session time as four hours.</li>
 
<li>When the user logs in and closes the browser window without logging out, or navigates away from their SmartSimple session to a different website ([[Session Timeout]] is set) - the system calculates the session time as the session timeout time. For example, if a user is logged in for four hours and closes their browser without clicking the log out button, and a Session Timeout has been set to seven hours, the user's session time will be calculated as seven hours.</li>
 
 
<li>If [[Enable Logout]] is set, and the user closes the browser, or navigates away from their SmartSimple session to a different website, and confirms the Enable Logout prompt that is presented, the session will terminate and their session end time will be recorded accordingly.</li>
 
<li>If [[Enable Logout]] is set, and the user closes the browser, or navigates away from their SmartSimple session to a different website, and confirms the Enable Logout prompt that is presented, the session will terminate and their session end time will be recorded accordingly.</li>
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<li>If [[Enable Logout]] is not set, when the user logs in and closes the [[browser]] window without logging out, or navigates away from their SmartSimple session to a different website:
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<ul><li>([[Session Timeout]] is not set) - the system automatically counts the session time as four hours.</li>
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<li>([[Session Timeout]] is set) - the system calculates the session time as the session timeout time. For example, if a user is logged in for four hours and closes their browser without clicking the log out button, and a Session Timeout has been set to seven hours, the user's session time will be calculated as seven hours.</li></ul>
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Revision as of 14:40, 23 August 2013

Built-in reports in the Usage Statistics category show the amount of time individual users have spent logged into SmartSimple. This calculation of session time is performed using the following logic:

  • When the user logs in and clicks the log out button - the time between these two events is logged as their session time.
  • If Enable Logout is set, and the user closes the browser, or navigates away from their SmartSimple session to a different website, and confirms the Enable Logout prompt that is presented, the session will terminate and their session end time will be recorded accordingly.
  • If Enable Logout is not set, when the user logs in and closes the browser window without logging out, or navigates away from their SmartSimple session to a different website:
    • (Session Timeout is not set) - the system automatically counts the session time as four hours.
    • (Session Timeout is set) - the system calculates the session time as the session timeout time. For example, if a user is logged in for four hours and closes their browser without clicking the log out button, and a Session Timeout has been set to seven hours, the user's session time will be calculated as seven hours.

See Also