* A ==Overview==The '''Record Lock''' can be enabled at {{l1}}, {{l2}} and/or {{l3}}will give the first person to access a record in [[Edit mode]] exclusive access to the record so that others cannot edit it until released.
A '''Record Lock''' can be enabled for:* {{l1}}, {{l2}} and/or {{l3}} and on [[Transaction]]s<br />* [[Relating_Contacts_and_Accounts_to_the_Universal_Tracking_Application#Level_1_Contact_and_Account_Field|Contacts]] and [[Organization]]s <br />'''Note:''' The person with access to the record will NOT be presented with a message indicating that they have the record locked.==Enabling a Record Lock for L1, L2, L3 and Transactions==A '''Record Lock''' can be enabled for {{l1}}, {{l2}}, {{l3}} and on [[Transaction]]s. # On the [[UTA Settings - Entity|Entity tab]] of the [[UTA Settings Page]], select "'''Enable Record Lock" ''' for each level that needs this feature.
[[Image:EnableRecordLock.png|link=|600px]]
* The ==Enabling a Record Lock for Contacts and Organizations==A '''Record Lock will give ''' can be enabled for Contacts and Organizations. # Click on the '''Configuration''' menu, then select the first person to access a record in '''[[Edit modeGlobal Settings]] exclusive access ''' hyperlink.# Navigate to the '''Organizations & Users''' tab.# Under both the '''Company Settings''' and '''User Settings''' sections is a field titled '''Enable Record Lock'''.# Add a check mark to the '''Enable Record Lock''' field to enable the feature.# Click '''Save''. ==Record Lock in Action== Other users trying to edit the record will be prevented from doing so that others cannot edit it until released::[[Image, and will be presented with an appropriate message displayed prominently on the screen:CheckedOut.png]]
:[[Image:Locked.png]]<br />
* Other users trying to edit the record will be prevented from doing so:
:[[Image:Locked.png]]
{{GUA}}s can override the record lock:
:[[Image:LockedUndo.png]]<br />
* {{GUA}}s can override the record lock::[[Image:LockedUndo.png]]::'''Note:''' When a {{GUA}} clicks the '''Undo Check Out''' button, and confirms that they wish to override the record lock the record will '''not''' automatically switch to Edit mode. It removes the record lock so that the next [[User|user]] (or {{GUA}}) that accesses the record will be able to lock it when they enter Edit mode.<br />
* If a {{GUA}} has overridden the lock, when the user who originally had locked the record tries to save they will be notified::[[Image:OverrideMsg.png]]<br />
==Troubleshooting==
* Occasionally a record can remain locked when it is no longer being edited (i.e. if the user's [[Browser|browser]] crashes or Internet connection fails while editing a record). The record can be unlocked:::* By a {{GUA}} using the '''Undo Check Out''' button on the relevant record. ::* The [[User|user]] that locked the record can unlock it by editing it and then navigating away from the record.::* The record will be released as soon as the [[user]] that locked it logs out of [[SmartSimple]], either by clicking '''Logout''', or if [[Enable Logout|Automatic Logout]] is enabled, by navigating away from [[SmartSimple]] or closing their browser.
==Reporting==
* The Record Lock history of records can be obtained via [[Reporting]].
The '''UTA Record Lock''' [[recordset]] can be joined to the {{l1}}, {{l2}} or {{l3}} record table.
==Making User's Name Anonymous on Record Lock alert==
On the [[UTA_Settings_-_Security|Security tab]] of the [[UTA Settings Page]], a setting exists that, when enabled, will hide the user name on the Locked Record alert from the selected roles. The name of the user who has checked out a given record will be replaced with the text "another user" on the Locked Record alert. The setting caption is "Anonymize Record Lock Owner Role Settings."
==Hiding the Record Lock Notification==
The record lock message will be automatically hidden from the user who has the record locked.
The record lock message will be displayed to the second user trying to access the record if the corresponding '''Enable Record Lock''' option is checked in the UTA Settings.
[[Category:Universal Tracking Application]][[Category:UTA Settings]]