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Password Policy

4,899 bytes added, 23:30, 18 January 2022
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__TOC__==Overview=='''Password Policy '''is used to configure the password policies within [[SmartSimple]] with your organizational standards. It is best practice to ensure that these policies match the other systems deployed by your organization; consequently, these policies allow for extensive configuration options. 
'''Password Policies include the following:'''
* The ability to control the length and complexity of passwords
* The password expiration time period 
* The password frequency usage 
* The method for sending new requested passwords (via Email Templates) 
* Word restrictions 
* The number of retries allowed
* The lockout time for the account if they exceed retry quota 
* Email alerts for invalid passwords 
==Overview==Multiple password policies can be supported by the system. This feature provides for less stringent policies for types of users that ''infrequently ''access the system - for example, [[External]] contacts who would only use the system for an application. Alternative password policies can be set for any level in the [[Organization hierarchy|organization hierarchy]]. 
You can also set individual password policies for the different companies of your organization hierarchy. However, they will be able to ''edit 'Password Policy''' is used to configure the policy only, and not edit the [[Email#Email Templates for User Activation and Password Policies within SmartSimple with your organizational policies. It is best practice to ensure that these policies match |the other systems that are deployed Activation Emails]], which can only be configured from [[Global Settings]] by your organization. Consequently these policies provide for extensive configuration optionsa [[User|user]] with [[Global User Administrator|System Administrator]] [[User Role|privileges]]. 
Password Policies include the ability to control; the length and complexity : '''Note: '''In all cases of passwords, password expiration and frequency usagepolicies, the method for sending new requested  '''common words '''or '''known common passwords '''are ineligible to be used as [[SmartSimple]] passwords, word restrictions, ==Configuration - Essentials=====How to Access the number of retries allowed, the lockout time for Password Settings===1. Click on the account if they exceed 9-square menu icon on the number top right of retries, email alerts for invalid passwordsyour page.
:: {{Icon-Menu}} 2. Under the heading '''Configuration, 'Multiple password policies''select ' can be supported by the system. This feature provides for less stringent policies for types of users that infrequently access the system such as external contacts. Alternative password policies can be set for any level in the organizational hierarchy''[[Global Settings]].  '''
There can also be individual Password policies for the different a company in your organizations hierarchy3. However, they will only be able to edit Click on the policy and not the Activation Emails. These emails can only be configured from [[Global Settings|Global settings]]tab labelled '''Security. '''
4. Click on the hyperlink called '''Password and Activation Policies.'''
==Settings==A page displayed with numerous settings and tabs related to your system's password and activation policies will appear. On this page, you can modify the required complexities of passwords, email templates for activating users and setting passwords, disable inactive accounts, and more. 
:: [[File:General password activation policies.png|900px|border]] 
{| class="wikitable"
|-
||'''Tab Name'''
||'''Overview of Features and Functionality'''
|-
||'''[[Password Policy#Password Settings|General]]'''
||Provides access to modify, configure, or enable/disable general password settings, the deactivation of inactive accounts, activation settings, password reset messages, and persistent login.
|-
||'''[[Email#Email Templates for User Activation and Password|Activation Email Templates]]'''
||Allows modification and configuration of Email Templates for the following functions: New User, Request Password, and Password Change Notification. Can also set a default language and From Address. 
|-
||'''[[Password Policy#Intruder Lockout Settings and Intruder Email Alert|Intruder Alert Settings]]'''
||Allows modification of intruder settings, including the amount of retries, the lockout duration, and the content for an email alert when there is an intrusion.
|-
||'''[[Login Page#Invalid Login Audit|Invalid Login Audit]]'''
||Provides a [[List View Overview|list]] of invalid logins by username, IP Address, and time for auditing and record-keeping purposes.
|-
||'''[[Password Policy#View Locked Users|Locked Users]]'''
||Provides a list of locked users by name, Lockout Time, and the feature to directly set that user with a new password. 
|-
||'''[[Disable User Account After Inactive Period|Disabled Inactive Users]]'''
||Provides a list of disabled, inactive users by name and date of disabling. 
|}
===Password Encryption===
For your information, if necessary: 
 
{{PasswordEncryption}}
===Password Settings===
This section, under the first tab of the '''Password and Activation Policies '''labelled '''General, '''is used to set password attributes. 
:: [[File:General password settings.png|400px|border]]{| class===Persistent Login and Expiration "wikitable"|-||'''Password Length'''||The minimum length allowed for a password; the number inputted must be between '''6 - 32 characters.'''|-||'''Complexity'''||Set the level of Inactive Accounts===character-type complexity required for a password. The options are as follows: 
[[image:password001* '''No Restriction - '''any character can be used; this is the default.png|border]] * '''Alpha Only - '''only letters are able to be used.* '''Alpha & Numeric - '''both letters and numbers must be used in the password.* '''Alpha & Numeric & Special Characters - '''a combination of letters, numbers, and special characters must be used. * '''Custom Policy - '''a password policy can be custom-defined. 
'''Persistent LoginDisable Restriction of Common Passwords - ''' provides for the use use of a persistent secure cookie Toggling on the users computer to eliminate the need to use a username and password to log into the system. '''This feature this function will be deprecated in the July 2016 upgrade.'''''then 'Disable Inactive Accounts'enable '' provides the ability to automatically disable a user account after a predetermined period of time. A password reset is required by the user to regain access to the system. The main options are: * '''Disable user accounts after ''[X]'' days''' - The number of days a user account is inactive before it is disabled. Leave this field blank s ability to disable this feature.* '''Apply Policy to All Sub-Companies''' - Click button to force-update the use common passwords as their password policy of the current company and all sub-companies. '''Note:'''This is applicable when an organization has a root company not recommended for security reasons, as common passwords are easier to guess and a one or more sub-companies each with it's own password policies.* '''Disabled Inactive Account Message''' - The text to be displayed to a user trying to access an expired accountenable security breaches. 
===|-||'''Force Password Settings Section===Change'''||'''Force New Password on First Login - '''This will ensure that each individual user will be forced to change their password from a system-generated or SysAdmin-determined password into one of their own accord. 
* '''Note: '''This section is used to set password attributesfirst login does not count towards the Maximum Password Update in 24 Hours setting. 
[[image:password-002.png]]
'''Maximum Password Update in 24 HoursExpire All Passwords Now - ''' – Sets This is a handy button that will immediately invalidate all passwords in the maximum number of password changes a system, ensuring that each user can make within a 24 hour period can be defined. This is will have to prevent users bypassing the password history restriction by changing reset their password repeatedly to return to a previously used passwordpasswords when they next log in. This setting only pertains to password changes by A good use -case of "Update Password" this function might be if you updated your password policy to require more complex passwords; by expiring all passwords, every user, not in your system will have to create new passwords that fall under the "Forgot Password" link or system administrators using "Set Passwordnew password criteria." 
|-||'''Password lengthExpiration''' ||Each user will be forced to change their password once the minimum length allowed selected number of days has passed. Doing so every quarter or so is good security practice; however, any number of days can be set. On each login, the system will check how many days until the password expires and will notify the user their password is about to expire in X days.|-||'''Password History Check'''||You can set the number of previous passports (to a maximum of 32) that the system will remember for each user. When changing their password, users will not be permitted to re-use a [[previous password that is remembered by the '''PasswordHistory '''until the specified number of unique passwords have been used. |-||password]], between '''6 and 32 charactersMaximum Password Changes in 24 Hours'''||This will set the maximum number of password changes any individual user is able to make within a 24-hour period. This is to prevent users from bypassing the password history restriction by changing their password repeatedly in order to return to a previously used password.
* This setting only pertains to password changes by use of '''Data RestrictionsUpdate Password ''' - passwords set by users can be restricted so values such as first name, last name or organization name cannot be used in the password. Any number of fields can be selected from both user - it is not relevant to the '''Forgot Password '''link nor to the organization or the user profile; standard and custom fields are supported[[Global User Administrator|System Administrators]] ability to '''Set Password '''for users. 
|-||'''Password Data Restriction'''||Configuring this setting will restrict password settings so that values such as first name, last name, or organization name ''cannot ''be used in the password. Any number of fields can be selected from both the '''Organization '''or the '''Contact '''[[image:password-008.pngProfile]]
In the example above City, Country and Phone fields have been selected from the user's organization record and first name, last name, birthplace ''Organization Field '''- Both [[Standard Fields|standard]] and nickname [[Custom Fields|custom fields have been selected from the user profile]] are supported. 
'''Contact Field '''- Both [[Standard Fields|standard]] and [[Custom Fields|custom fields]] are supported. 
|}====Password ComplexityDisable Inactive Accounts and Activation Settings====Scrolling down further on the '''General '''password settings page will bring you to the sections that allow you to set the criteria for disabling and activating accounts. 
'''Complexity''' – the level [[User]] accounts can be configured to automatically become disabled after a predetermined period of complexity required in the inactivity. Once disabled, a [[PasswordPolicy#Password Reset Message|passwordreset]],  is required by the user to regain access to the options are:* '''No Restriction''' – any character can be usedsystem. This is feature adds to the default.* '''Alpha Only''' – only letters can be used.* '''Alpha & Numeric''' – letters and numbers must be used in many user management options within the password.* '''Alpha & Numeric & Special characters''' – letters, numbers and special characters must be used.* '''Custom Policy''' - a password policy can be custom definedsystem.
:: [[File:Password disable and activate.png|500px|border]]{| class====Custom "wikitable"|-||'''Disable user accounts after ''X ''days'''||Insert the number of days a user account is inactive before it is disabled. In order to disable this feature, simply leave the field blank.|-||'''Apply Policy====to All Sub-Companies'''||Click this button to force-update the password policy related to the current organization and all sub-companies. 
* The '''Compose Custom Password PolicyNote: ''' table provides the ability to define the custom password policy that matches your This is applicable when an organization has a [[The Root Company|root organization's security standards and provides control of each character type desired (upper case, lower case]], numeric and/one or symbols). You can also specify the minimum number of characters required for that character type. * The character mask used to define your selection will appear in the '''Custom Password Policy''' field. You can also write your more sub-companies each with its own code and paste it into this field if desired.* The '''Validate Pattern''' button will open a window where you can test various passwords against the policy to see if they will pass or fail. * The value in the '''Custom Password Policy Description''' field will be displayed to users when setting/changing their passwordpolicies. You can use plain text or html in this field (For example, to insert a line break use ''<br>'')* '''Note''': See also [[Custom Password Policy Examples]][[Image:Custpwpolicy.png]]
|-||'''Important:Disabled Inactive Account Message''' When defining ||Write in the text that will be displayed when a custom password policy be sure user is attempting to provide a detailed description of access an expired account.|-||'''Enable reCAPTCHA Validation'''|||-||'''Activation link life span'''||This function works with the policy @activationlink@ [[Password Variables to Set or Reset User Passwords|password variable]]. If the '''https://@url@@activationlink@ '''syntax is used in the the '''Custom Password Policy DescriptionRequest Password ''' field so section of [[Email#Email Templates for User Activation and Password|email templates]], this setting sets the duration that users are aware of the minimum requirement to enable them to create a activation link will be valid passwordfor the user in ''number of hours. ''
If you need to translate the * '''Custom Password Policy DescriptionNote: ''' message you can use [[sslogic]]. It Best practice is often easiest to use [[System Variables]] for theseprovide around 24 hours. Example:<pre style="white-space: pre-wrap; white-space: -moz-pre-wrap; white-space: -pre-wrap; white-space: -o-pre-wrap; word-wrap: break-word;">&lt;!--@sslogic('@langid@'='2')-->&lt;br>@system.Password Policy - French@&lt;!--@else-->&lt;br>@systemProviding too little time will force you to continuously resend links as users will be more likely to forget to activate their accounts in time.Password Policy@&lt;!--@end--></pre> 
|-
||'''Default Security Code'''
||This is a hard-coded value to be entered when users request new passwords.  For example, 12345. 
|-
||'''Challenge Questions, delimited by semi-colons'''
||
You can set a series of challenge questions through which all users will be prompted to select one upon next login. Their answer to that question will be stored in the system, and if they forget their password, they will be prompted to enter this answer and click the activation link in the '''Forgot Password '''[[Email#Email Templates for User Activation and Password|email template]]. 
===Hierarchical Password Policy===* '''Note: '''The best challenge questions will have answers that are simple, memorable, not easy to guess, and will not change over time. 
When viewing a company in your hierarchy, select '''Settings > Password PolicyExample of Challenge Questions: ''' to define. <br/><br/>
A different password policy can be defined for each company within the system. : ''In what city or town was your first job?;''<br />''What is your mother's maiden name?;''<br/>''What was your first pet's name?;''<br/>''In what year was your father born? ''|}====Password Reset Message====Even further down at the bottom of the '''General '''page of '''Password and Activation Policies '''are features relating to a '''Password Reset Message '''and '''Persistent Login. '''
If there are password policies defined for a company then it will automatically apply to all sub-companies in the :: [[Creating_an_Organization_Chart_and_Company_HierarchyFile:Password reset message custom.png|hierarchy800px|border]] In the text field box, unless those sub-companies have defined write the content for the '''Reset Password '''message that a user will see if they need to reset their own password policy. <br/><br/>You may select between a default template or you may choose to make it custom. 
If there are no password policies defined ====Persistent Login====:: [[File:Persistent login.png|600px|border]] The '''Persistent Login''' functionality provides for the use of a persistent secure cookie on the [[SmartSimple]] [[User|user]]'s computer to eliminate the need to use a company, then username and password to log into the system Rather than having to log in to SmartSimple each time you open your web browser, a "cookie" can be installed on your computer that will look at automatically authenticate you, allowing you to bypass the companies above it in the hierarchylogin screen. (This setting can be [[System_Security_Permissions#Miscellaneous_Feature_Permission|enabled or disabled]] by your system administrator). In order for this feature to work, and if one of these parent companies you must have a the user's browser enabled to accept persistent cookies.====Rules for Password Activation Settings====When an organization has their password policy set settings configured, then it they will use these settingsbe used in full. <br/><br/>
If there are no When an organization does not have their password policies defined for settings configured, the system will go up the [[Organization hierarchy|organization hierarchy]] until it finds a parent companywith password settings configured, or any of the companies above and by default it in will allow the hierarchy, then organization to inherit those settings. '''Example: '''If only the password policy set in [[Global_SettingsThe Root Company|Global Settingsroot organization]] will applyhas its password settings configured, all other organizations would inherit the same policies, as they all fall under the root organization on the organization hierarchy.<br/><br/> 
* ''NOTE'Note: ''' There are no settings stored in An organization will display informational text at the database for a company top saying that its password policies have not been configured until someone actually opens the Password Policy page for that company and clicks Savethey are. 
{| class===New Password Settings==="wikitable"|-||For when a new user is sent their password for the first time||* If the password activation settings have a '''default security code '''but no challenge questions, the user will be prompted to enter the default security code. * If the password activation settings have a '''default security code '''and '''challenge questions, '''the user will be prompted to enter the default security code and then taken to a second screen to define an answer to one of the challenge questions. The user can then go their [[Profile]] and access the '''Change Password '''page to view and update their stored challenge question and answer.* The user will be presented with reCAPTCHA validation in all cases.
[[image:password003|-||For when an existing user requests a new password||* If the password activation settings have a '''default security code '''but no challenge questions, the user will be prompted to enter the default security code. * If the password activation settings have a '''default security ''''''code '''and '''challenge questions, '''the user will only be prompted to answer a challenge question.* The user will be presented with reCAPTCHA validation in all cases.png|border]] 
* '''Force Password Change''' - Appears with button marked '''Expire All Passwords Now'''. Ensures that all users will be forced to rest their password when they next log in. |} * '''First Login''' - Ensures that After a user has successfully completed the user selects a appropriate password of their own choosing the first time activation process, they log will be logged into that SmartSimple [[SmartSimpleinstance]]and their newly created password will become active. <br />''(Does not count towards'' Maximum Password Update in 24 Hours ''setting.)'' 
====Custom Policy====* The '''Compose Custom Password ExpirationPolicy''' - Each user will be forced table provides the ability to change their define the custom password once policy that matches your organization's security standards and provides control of each character type desired (upper case, lower case, numeric and/or symbols). You can also specify the selected minimum number of days has passedcharacters required for that character type. Any number of days * The character mask used to define your selection will appear in the '''Custom Password Policy''' field. You can also write your own code and paste it into this field if desired.* The '''Validate Pattern''' button will open a window where you can test various passwords against the policy to see if they will pass or fail.* The value in the '''Custom Password Policy Description''' field will be setdisplayed to users when setting/changing their password. You can use plain text or html in this field (For example, to insert a line break use ''&lt;br>'')* '''Note''': See also [[Custom Password Policy Examples]][[Image:Custpwpolicy.png]]
* '''Password History CheckImportant:''' - You can set the number of previous passwords (When defining a custom password policy be sure to provide a maximum detailed description of 32) the policy in the '''Custom Password Policy Description''' field so that users are aware of the system will remember for each user. When changing their password, users will not be permitted minimum requirement to enable them to re-use create a previous valid password until the specified number of unique passwords have been used.
===Password Activation Settings=== Password Activation Settings can be set to add an extra layer of security to the system. These settings pertain to users who use the "Forgot Password" link on the login page. [[Image:Password-Activation-Settings.png]] * '''Default Security Code''' - A hard-coded value to be entered when users request new passwords.  * '''Activation link life span''' - Works with the @activationlink@ [[Password Variables to Set or Reset User Passwords|password variable]]. If the '''<nowiki>http://@url@@activationlink@</nowiki>''' syntax is used in the ''Request Password'' section of [[User Email Templates]], this setting sets the duration that the activation link will be valid. * '''Challenge Questions, delimited by semi-colons''' - You can set a series of challenge questions, all users will be prompted to select a [[Challenge Question]] on next login. Their answer will be stored and they will be prompted you need to enter this answer if they forget their password and click the activation link in translate the "Forgot password" email template. :[[Image:Challenge-question.png|link=]] :'''Note:''' An example of a good challenge question would be something that is simple, memorable, can't be guessed easily, and won't change over time.  ===Rules for Password Activation Settings===The following rules apply to the above settings when users request new passwords:* If a default security code has been entered and no challenge questions have been entered, the user will be prompted to enter the default security code.* If a default security code has been entered and challenge questions have been entered, the user will only be prompted to answer a challenge question.* The user will be presented with [[CAPTCHA]] validation in all cases. After successful completion of Custom Password Activation, the user will be logged in and their new password will be active.  ==Intruder Lockout Settings== [[image:password-006.png]] These settings determine the actions that should be taken if someone attempts to log into your copy of [[SmartSimple]].* '''Number of Attempts''' – the number of attempts to log in with an account before the account is locked. * '''Lockout Duration''' – the duration of the account lockout. The [[User|user]] will not be able to log in during this period. Period can be set to 5 minutes, 15 minutes, 30 minutes, 1 hour, 3 hours, 12 hours, 24 hours or forever (until unlocked by [[Administrator|administrator]]). * ''Policy Description'Lockout Message''' - a custom message to display to users when a user is locked out due to too many failed login attempts. This message will only display when a user has been locked out, and attempts to log in again with the correct password. Therefore, no information will be divulged to users that fail their login. * The '''View Locked Users''' tab will display all [[User|users]] that have had their account locked. <br> * If a user is locked, you can click on the '''Set Password''' button on the '''View Locked Users''' tab to reactivate the account and send the use [[User|user]] a new [[Password|passwordsslogic]].  * ''Once an account has been locked for exceeding the number of permitted login attempts it will remain on the "locked users" list until the correct password It is entered. This allows the administrator often easiest to see which users have been unable to log in, even if the configured lockout duration has passed and the account is no longer technically locked.'' * ''When an account has been locked for exceeding the allotted number of attempts, after the lockout time has passed they are permitted only one attempt at the correct password. A single incorrect password at this point will re-lock the account for the configured lockout duration. In other words, once someone is on the "locked user" list they are only permitted a single wrong attempt and they will be locked for the lockout duration again. This prevents would-be intruders from having multiple attempts to guess the password each time the lockout duration has passed. '' ==Password Reset Message== use [[image:password-005.png]] This feature provides the ability to overwrite the standard Password Reset message with a custom message for your organization. ==Intruder Email Alert== These settings define who should be informed by email if an intruder alert is detected. A default emial template is used and contains the following values: [[File:10-12-2016 1-15-24 PM.png]] The Default template uses the primary contact on the root company record to populate the '''Email To'''.  You can save the default template and then modify ifrequired. * '''Email From''' – the “from” address for the email. If you do not set this value, the address: '''donotreply@smartsimple.com''' will be used.* '''Email To''' – select the [[Internal|internalSystem Variables]] people to receive the email.* '''Subject''' – the subject of the email. See below for the variables that you can use in the subject.* '''Body''' – the body of the alert email. See below for the variables that you can use in the body. '''Intruder Alert Email Variables''' – because the [[User|user]] is not logged into the system, the amount of information available is limited to IP Address '''@ip@''', the attempted username '''@username@''' and date/time '''@now@''' of the attempted login. ==Intruder Log== The '''View Log''' tab is used to access the '''Intruder Alert''' logthese[[ImageExample:Glob13.png]]
* The list can be sorted by clicking the column title<pre style="white-space: -o-pre-wrap; word-wrap: break-word;">&lt;!--@sslogic('@langid@'='2')-->&lt;br>@system.Password Policy - French@&lt;!--@else-->&lt;br>@system.Password Policy@&lt;!--@end--></pre>* You can filter ===Intruder Lockout Settings and Intruder Email Alert===The third tab in '''Password and Activation Policies, '''called '''Intruder Alert Settings, '''will determine the list by actions that should be taken if someone attempts to log into your copy of [[Username|usernameSmartSimple]], year, and monthbut cannot provide accurate credentials.
:: [[File:Intruder alert settings new.png|600px|border]]
{| class="wikitable"
|-
||'''Number of Attempts'''
||Enter a number from 1-32 that will denote the amount of times someone can ''attempt ''to log in with an account (that is, with an incorrect password) before that account is locked. 
|-
||'''Lockout Duration'''
||
Select from a number of options the duration of the account lockout. Within this period, the user will have no ability to log in, even if their credentials are correct. 
==View Locked Users==* Options: 5 minutes, 15 minutes, 20 minutes, 1 hour, 3 hours, 12 hours, 24 hours or Forever* '''Note: '''If the '''Forever '''option is selected for the lockout duration, the user will have no access to login ''until ''manually unlocked by the [[Global User Administrator|System Administrator]] 
This option is only available from the Password Policy on the [[Category:Global Settings|Global settings]]. It cannot be accessed for }The latter half of this page has the individual Password policies for heading '''Intruder Email Alert - '''using a default template, it allows you to customize the different companies in your organizations hierarchyemail alert when someone has been locked out because of intruding attempts.  
{| class="wikitable"|-||'''Email From'''||The From Address for the email alert. If you do not manually set this value, then the address '''donotreply@smartsimple.com '''will be used.|-||'''Email To'''||Select the [[Image:ViewLockedUsers.png|1000pxInternal]]people to receive the email alert. Click the '''binoculars icon '''for a full list of internal staff, from which you can select who to send the email alert to.
The * '''View Locked UsersNote: ''' tab The Default Template will display all use the [[UserOrganization hierarchy#Organization Ownership|usersprimary contact]] that have had their account locked. <br>* Once an account has been locked for exceeding the number of permitted login attempts it will remain on the "locked users" list until the correct password is entered. This allows the administrator [[The Root Company|root organization]] to see which users have been unable to log in, even if the configured lockout duration has passed and the account is no longer technically lockedpopulate the '''Email To '''field. 
* When an account has been locked for exceeding the alloted number |-||'''Subject'''||The subject of attempts, after the lockout time has passed they are permitted only one attempt at the correct passwordemail. A single incorrect password at  |-||'''Body'''||'''Sample Template - '''Clicking this point will re-lock populate the account for text window automatically with a template of what the configured lockout durationemail alert will contain. It will include [[System Variables]]. In other words |}'''Intruder Alert Email Variables''' – because the [[User|user]] is not logged into the system, once someone the amount of information available is on the "locked user" list they are only permitted a single wrong attempt and they will be locked for the lockout duration again. This prevent would-be intruders from having multiple attempts limited to guess IP Address '''@ip@''', the password each time attempted username '''@username@''' and date/time '''@now@''' of the lockout duration has passedattempted login.
* If a user is locked, you can click on the ===Locked Users===The '''Set PasswordLocked Users ''' button to reactivate the account and send the tab will display a [[UserList View Overview|user]] a new [[Password|passwordlist]] of all users that have had their account locked. 
:: [[File:Locked user lists.png|800px|border]]
If a user is locked, you can click on the '''Set Password''' button on the '''View Locked Users''' tab to reactivate the account and send the [[User|user]] a new [[Password|password]].
==View Expired Users==Once an account has been locked for exceeding the number of permitted login attempts, it will remain on the '''Locked Users '''list until the correct password is entered. This allows the SysAdmin to see which users have been unable to log in, even if the configured lockout duration has passed and the account is no longer technically locked.
This option is only available from When an account has been locked for exceeding the Password Policy on number of permitted login attempts, after the [[Category:Global Settings|Global settings]]. It can not be accessed for the individual Password policies for lockout time has passed they are permitted only ''ONE ''attempt at the different companies in your organizations hierarchycorrect password.  
[[Image:ViewExpiredUsers* A single incorrect password at this point will '''re-lock '''the account for the configured lockout duration.png|1000px]] * This is a preventative measure so that would-be intruders do not have multiple attempts to guess the password each time the lockout duration has passed. 
* The ===Disabled Inactive Users===This function is only available from '''View Expired UsersGlobal Settings > Security > Password and Activation Policies; ''' tab will display all it is not accessible from individual password policies for the different companies in your [[UserOrganization hierarchy|usersorganization hierarchy]] that had their accounts disabled due to [[Password_Policy#Section_1:_Persistent_Login_and_Expiration_of_Inactive_Accounts|inactivity]]. There will be page navigation options if there is an overly long list.  
* Once an account has been expired for having been :: [[File:Disabled inactive for longer that users.png|800px|border]] Similarly to the permitted number '''Locked Users '''tab, the '''Disabled Inactive ''''''Users '''tab will provide a [[List View Overview|list]] of days it will remain on the "all expired [[User|users" list until their password is reset]] in your system. This allows the administrator to see which users Their accounts have been expiredas a result of inactivity and a disabling that can be configured after a certain amount of time (see [[Password Policy#Disable Inactive Accounts and Activation Settings|Disable Inactive Accounts]].
* Once an account has been disabled as a result of overly long inactivity, the user will remain on this list until their password is reset. This allows the SysAdmin to see which users have had their accounts disabled because of inactivity.* If a an inactive user is expireddisabled, you can click on the there will be a '''Send PasswordPassword ''' button next to reactivate their name on this tab - that way, you can reactive the account and send the [[User|user]] a new [[Password|password]]with which they can log into the system.
==Single Sign-On==
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