Message Queue

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Overview

The Message Queue setting in the System Configuration section of the Global Settings page allows you to view a list of system generated e-mails that have been sent from Workflows etc.

Message Queue Illustrated

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Enhancements

The Message Queue was enhanced with an updated layout organizing messages by In Queue, Sent, and Failed. Failed messages are also able to be resent from the Failed tab. (Apr 2016)

Navigating to the Message Queue

  1. Click on the Configuration menu, then select the Global Settings option.
  2. Under the System Configuration section, locate and clink on the Message Queue hyperlink.# Displayed is the Message Queue list view.

Deleting a Message

To delete a message listed in the the In Queue, Sent, or Failed tabs, add a check mark all desired messages. Once one or more messages have been selected, the delete icon will appear. Click on the delete icon and accept the confirmation message.

Re-sending a Failed Message

Messages that were not successfully sent will be listed in the Failed tab. To resend a failed message, add a check mark to one or more messages, this action will activate the Re-send button. Click the Re-send button and accept the confirmation message.

Notes

  • The Message Queue may take a long time to load the list, depending on its size.
  • Messages are displayed for two months.

See Also