Login Page

Contents

Overview

The Login page allows a user to gain access to your SmartSimple System. The user will authenticate on this page, typically by entering a username and password. You will need Global Administrator access to setup or edit login pages.

The login page is used to:

  1. Authenticate the user
  2. Switch languages
  3. Direct people to a signup page via the (routing page)
  4. Ask the user to accept the use of cookies
  5. Enforce agreement of your systems privacy and security policies.
  6. Reset your password

This article will show you how to setup and modify login pages within your system and we will look at other related settings.

In the above example the login section and the language drop down that enables you to switch to the other language specific login pages are both highlighted.

Configuration - Essentials

Creating a New Login Page

1. Click on the Menu icon on the top right of your page.

052919 MenuIcon.png

2. Select Global Settings.

3. Click on the Branding tab.

4. Click on Login Pages.

The link to create and edit login pages.

5. The list of login pages available in your system will be displayed under the Primary tab; if there are none, the list will be empty.

The list of login pages.

6. Staying on the Primary tab, click the New Login Page button which looks like a + icon in the action bar to create a new Login Page.

The new login page button.

7. Select the desired language

8. Modify the settings on the General tab as needed and press Save.

Multiple/Switching Languages

Administrators need to create a separate login page for each language you want to support. You choose the desired language for a login page when you create a new login page.

If you have more than one language login page, the user will see a drop down in the top right of the screen as long as you are using the default layout or standard template. The user can choose their desired language from this drop down. The language the user chooses will follow through after login.

Administrators can choose which language login page is the default via a toggle on the settings page for the desired login page. This determines which language login page will be displayed if a user goes to https://youralias.smartsimple.com/ without specifying a language ID.

You can also send your users a direct link to a specific language login page by adding ?&lang=14 to the login page URL. The URL to a Spanish login page would look like this:

 https://myalias.smartsimple.com/s_Login.jsp?&lang=14

Creating a Routing Page

Routing pages are created to direct (guide) the end user to the appropriate page which is typically a Signup page. When a user navigates to a login page they will click a button which is typically labeled register on the login page and that will take the user to an intermediary (routing) page where they can see the list of available signup pages.

Routing pages are recommended if you have:

  • Multiple signup pages to register different kinds of organizations and users
  • Multiple signup pages for different languages
  • Multiple eligibility questionnaires


The routing page takes users to the signup page that is right for them.
How the configuration page for a routing page looks.
 

To create a routing page

  1. Go to Menu Icon > Global Settings > Branding tab > Login Pages link > edit the desired login page > Routing Page tab.
  2. Under Routing Links press the + button to add a new link.
  3. For Title enter some text to indicate the kind of signup page you will link to. Example Individual, Domestic Organization, International Organization, etc.
  4. For Description enter some text to help people choose the correct signup page. Example, For applicants who are not associated with an organization.
  5. For URL enter the URL to your signup page or use the URL Lookup to find it. If you paste the Page URL of your signup page into a routing page, make sure you use the relative path example: /s_csignup.jsp?token=XVtQHUUGYVpQRhRRXxNRS1BWZEl2HnFsFA%3D%3D&ptoken=XVtQC1oGYVpQRhRRXxNRS1BWZEl2HnFsFQ%3D%3D. Relative paths will resolve correctly and work on production as well as development/backup.
  6. Press Save.

Agreeing to Cookies

When we talk about Cookies we are referring to a small piece of data stored on a user’s computer. Depending on your jurisdiction you may be required to notify your users of the use of cookies. Learn more about cookies and the EU cookie directive in this Wikipedia article https://en.wikipedia.org/wiki/HTTP_cookie#EU_cookie_directive.


The first time a user comes to your system they will be presented with an alert explaining that Platform3 uses cookies. It also states that by using the system they are consenting to the use of cookies. The user can click OK to accept or navigate away. There is also a link to a longer description which explains what cookies are being used and why.

It is possible to disable the cookie warning, but we recommend that you should leave this setting always on.

To access the cookie notification setting go to Menu Icon > Global Settings > Security tab and adjust the Enable Cookie Usage Acceptance toggle as desired.

The Cookies acceptance alert shown to all users first time they visit your system.

Privacy and Security Policies

Within your system you will need to setup Privacy and Security Policies. You will set these polices up for several language and country combinations. Typically a privacy policy will say what type of information you collect, why it is collected, how it is collected , what you will use the information for, who will have access to the information, how users will be notified of changes to the policy and who to contact regarding privacy concerns.

Learn more about Configuring Privacy and Security Policies

By default, the login page will have a button called Privacy & Security Policies in the main panel below the email and password inputs. This link will display any policies you have setup for the Default Country (default country is a privacy country option that is generally used for all countries if the user has not logged in or if there is no country specific policies). After the user has logged in, and if the user has a country specified in their profile then the user will be able to see their specific countries/language policies in the header if they have been configured.

If you have chosen a date for Enforce User Acceptance the user will be brought directly to your policies upon login and the user will be forced to accept the policies in order to use the system. A record of that acceptance is also recorded and retrievable.

If you are using Default for the Page Layout setting, you also have the option to Hide the Privacy Policies on the login page.

Forgot Password

A forgot password link appears by default on the login page.

Users can enter an email and if a user with access has the email entered the system will email instructions to that user so they can change their password.

If you do not receive an email within a few minutes check your spam/junk mail folder.

The forgot password email sent to users can be configured by doing the following:

  1. Go to Menu icon > Global Settings > Security Tab > Password and Activation Policies link > Activation Emails tab > scroll down to Password reset.
  2. Modify the content as desired.
  3. Press Save.

Configuration - Advanced

CAPTCHA on the Login

If you enter the wrong email and password into the login page twice you will see a CAPTCHA. CAPTCHA stands for "Completely Automated Public Turing Test to tell Computers and Humans Apart”. It is used in this case to verify that a person and not an automated program is attempting to login.

CAPTCHA displayed after wrong email and password combination entered

You can toggle the CAPTCHA on or off for your entire system by going to Menu icon > Global Settings > Security tab > and choose either Enabled or Disabled. The inherit choice only affects signup pages and will not disable CAPTCHA on the login.

Note you can also choose to use an alternate CAPTCHA for users in countries that are unable to communicate with CAPTCHA servers because of government policy. This is done by selecting a country such as China in the Countries Using Alternate CAPTCHA Service: setting.

Global CAPTCHA Settings

Popup Blocker Check

The login page can be configured to check whether users have a pop-up blocker enabled if you are using a custom page template. If the user does have a popup blocker enabled they will receive a warning with a suggestion that they disable their pop-up blocker.

Typically we leave this check disabled and do not warn users that they are using a pop up blocker.

text

If you choose you can enable this check and warning message by doing the following.

  1. Go to Menu icon > Global Settings > Branding tab > Login Pages link > edit the desired login page.
  2. Make sure Page Layout is set to Custom.
  3. Go to the Template tab.
  4. Inside the Login Page Template text area search for disabled="disabled" (If you don't see it add the sample template).
  5. Remove the disabled="disabled" text.
  6. Press Save.

Alternate Login Pages

The Alternate tab from the Login Page list view is used to create and edit multiple custom login pages with a specific instance URL.

If you are on the Alternate tab When you click the New Login Page button that looks like a + icon in the action bar then you will create a New Alternate Login Page.

Alternate login pages work differently then Primary login pages, so you can’t reuse the code from the Primary login pages. Alternate login pages also require more customization and the users are required to enter a long url to use these

 https://myalias.smartsimple.com/welcome/MyFolder/?u=1 

Alternate login pages.png

Login Security Features

Other features related to logout, login and session timeouts can be found by going to the Menu icon > Global Settings > Security Tab. many of these settings are outlined in red in the screenshot below. For more information regarding these settings see the Security Settings page.

Login security.png

Failed Login Log

If a user attempted to login and failed, you can see a list (audit log) of the user names (the email they entered) their IP addresses and the time.

To see the Failed Login Log go to Menu icon > Global Settings > Security tab > Password and Activation Policies > and click on Failed Login Log in the left navigation.

Also, in the left navigation at this location, you can see locked accounts and other settings related to failed login attempts.

Settings Explained

General Tab

The following settings are available on the General tab:

Setting Description
Language Each login page must have a single language which you can select from the drop down.
Is Default Login Page By default, when a user goes to your system's URL without the Language ID, they will be directed to the English US language login page. If you want users to go to a different language login page by default, toggle this setting on for the login page with your desired language. Note: only one login page can be set as the default.
Page Layout Leave this setting on Default unless you specifically need to customize the HTML to your login page as it will ensure you will always have the latest and greatest looking login page. If you choose Custom you will get a Template tab where you can modify the underling HTML of the login page. Note if you opt to go custom, you may need to manually update your login pages to take advantage of improvements or changes in functionality.
Page Title Text entered here will display in the browsers title bar or a page's tab. This text is used as the title tag in the html of the login page. Typically your organizations name is entered into this field.
Login Title Text entered here appears above the area where you authenticate. Typically the word "Login" is entered into this field.
Content Title Text entered here appears above the custom message on the right area of the screen. Typically this is replaced with something like "Welcome to XYZ".
Content Text Text entered here appears below the content title. Typically this area is used to describe who you are, what you do and what the system is used for. Example, XYZ group provides grants to non-profits in the USA. Register to gain access to the system and apply for funding.
Logout Redirect URL Enter a URL such as https://www.smartsimple.com/ and the user will be redirected to that URL upon logout or leave blank to have the user logout to the login page.

Privacy Policies

This section is only visible if you chose Page Layout of Default.

Section Choose to show or hide the Privacy Policies for your system on the login page only.
Section Title This input only appears if you are using the Default page layout with privacy policies on. Typically people enter "Learn more about our".
Button Label This input only appears if you are using the Default page layout with privacy policies on. Enter the name you want to give the button that will open your systems policies that you define. Typically people enter "Privacy and Security Policies" for the button text.

Links

This section is typically used for giving people the ability to self-register and gain access to your system.

Link Section The None option provides no links to a signup page and hides this section. Users cannot self-register and must be created and activated in your system via a different methodology, such as an autoloader, importing or manual creation by internal staff.

The Use Routing page option is best if you have multiple signup pages often for different types of users and organizations. The routing page will display a list of signup pages so the user can be directed to the signup page that is right for them. Learn more about routing pages

The Custom URL option is best if you only have one signup page. If you choose this option you will be able to enter a label for the button such as "Register here" as well as the URL to the desired signup page. For the URL use the relative path to your signup page. Example /s_signup.jsp?token=XVtQC1oGYFFaRhNaXxJaQVBRZEl8GnA%3D this way the register button will work on production and backup and any staging servers you may have.

Section Title Text entered here appears above the register buttons. Typically the text entered is "New to the System?".

Page Formatting

The following settings are available on the General tab, Page Formatting section:

Setting Description
Background Image The image uploaded will appear behind the content of your login page (in the background). Upload an image in JPG or PNG format with a resolution of 1920 x 1080 or higher but try to optimize the image to keep the file size low.

Click the Browse button which looks like a folder icon to select a file from your computer and click the Upload button which has an upwards arrow to upload the image file.

Background Position Select how the image will render at different resolutions by choosing where to anchor the image vertically and horizontally. For example if you choose Top and Left as the position, then the top left area of the background image will always be visible on screen. Anything on the right/bottom of the image may be clipped and not display depending on screen size and aspect ratio of the image and the users device.
Background Color Adjust this setting to change the color that will appear above the background image. Enter the desired hexadecimal value here without the # or use the color picker. Example, enter FFFFFF to have a white background. You must enter either 3 or 6 characters if you are manually entering the hexadecimal value.
Background Opacity Adjust this setting to change the opacity of the background color. For example High will make the color completely opaque and you will not see the background image. Low will make the background color completely transparent revealing the background image as uploaded. Something in between Low and High will create a translucent layer of color over the background image.
Panel Color Select the color of the panel that appears behind the content such as the username and password but in front of the background color and image. 
Panel Opacity Select the level of opacity for the panel that appears behind the login content such as the username and password. Low will make the panel transparent, High will make the panel opaque.
Font Color Select the color used for all text that appears on the panel. Example 'Content Title, Content Text, Section Title, etc. Note you must make sure there is enough contrast between the foreground text and the panel or background image. Typically text is black on a white panel or white on a black panel.

Routing Page Tab

The following settings are available on the Routing Page tab:

Setting Description
Page URL This area displays the direct link to the routing page and gives you a preview button so you can see how the routing page looks without logging out.
Button Label The text entered here will be used as the label for the button that will open the Routing Page. This button is displayed on the login page. Typically you will enter the text "Register".
Header Title The text entered here will appear at the top of the routing page. Typically you will enter something like "Registration Options".
Introduction Text The text entered here will appear under the title but before the list of signup pages. Typically you will enter something like "I am applying as:".
Trailing Text The text entered here will appear under the list of signup pages. Typically you will leave this blank however you may want to add contact information here in case the user needs assistance.
Routing Links This dynamic section enables the administrator to add links to their desired signup pages onto the Routing Page.

To create a new link, click the Add button which has a + icon.

Each routing link has the following settings

Setting Description
Title Text entered here will appear in bold for each link. Typically you would enter a few words like Individual, International Organizations, Domestic Organizations.
Description Text entered here will appear below the title and is used to clarify what kind of user should click this link. Example "For applicants who are not associated with an organization".
URL The relative URL to the desired signup page.

Template Tab

The following settings are available on the Template tab:

Setting Description
Sample Template Clicking this link inserts the HTML, CSS and other code which is used to render the login page. Typically you would only use a custom template if you wanted to add some functionality that is not typically used or you wanted to radically customize the look and structure of the login page.
Login Page Template You can enter your custom code into this text area or modify the existing content added by clicking the sample template link. Although you can enter your own code here we generally don’t recommend it. If you do add your own code here make sure your code meets accessibility guidelines and make sure it is responsive (works on all devices including mobile).

Alternate Login Page Settings

Settings from Alternate login pages which are typically only used in special circumstances

Login Page Name Name of the virtual alias login page
Description Description of the virtual alias login page that is not exposed to end users.
Scope Organization Lookup that allows the virtual alias login page to be restricted to users in the selected organization.
Virtual Folder Name Enter a name which will appear in the login URL and be used to differentiate logins.
Web Alias Enter the desired alias you want instead of using the instance-defined alias.
Persistent Cookies Enable or disable persistent cookies. Rather than having to log into your system each time you open your web browser, a "cookie" can be installed on your computer that will automatically authenticate you, allowing you to bypass the login screen and having to re-enter your credentials.
Attach User Identifier
Encrypt URL Enable or disable the encryption of the URL
Logout Redirect URL Enter URL for users to be redirected to upon logout. If left blank users go to the login page on logout.
Primary Role Select from the available system roles to choose the primary default role that a user will have when they log in through this alternate login page. This function is used to force the user to see a specific Role based portal.
Login Type Select from the desired options: All Users, Activated Users Only, No Access 
User Field This is the field that will be used on the login page to uniquely identify the specific user when they log in. This is typically set to Email Address.
Password Field This is the field on the login page that will be used for the password.
Login Error Message This is the error message that will appear on the login page upon a failed login attempt.
Login Page Content Insert Sample Template - Click this hyperlink to auto-populate the text window with a sample template for a login page. Otherwise, you can insert in your own customized content. Note that the Alternate login page content works differently than primary login pages so you cannot use the same template for both.