Changes

This article defined defines how [[SmartSimple ]] [[User ]] Licensing functions.

* [[Organisation Hierarchy|Organisational hierarchy Hierarchy]] is an [[Internal|internal ]] SmartSimple system construct that reflects the [[Hierarchy|hierarchy ]] of a [[SmartSimple ]] customer organisation, such as company, division, and branch – a three level [[Hierarchy|hierarchy]].

* A second hierarchy called the [[External|external ]] hierarchy reflects organisations other than the customer organisation.

* All contacts, regardless of whether they are able to log into the system ([[User|users]]), are associated with a single, specific level in either the “internal" or the "external" [[Hierarchy|hierarchy]].

* An unlimited number of levels can be created in both the [[Internal|internal ]] or [[External|external ]] hierarchies.

'''[[Internal ]] [[User''']]

* A contact established in the [[Internal|internal ]] organisational hierarchy with access to the system through [[Username|username ]] and [[Password|password]].

'''[[Internal User License''']]

* An [[Internal ]] [[User|user ]] license is assigned on a one-to-one basis with an internal user, and provides full access to the system.

* Access is only limited by the user’s [[Role|roles ]] and access permissions, as defined by the organisation’s [[Administrator|administrator]].

'''[[External ]] [[User''']]

* A contact established in the external organisational hierarchy [[Organisation Hierarchy|Organisational Hierarchy]] with access to the system through [[Username|username ]] and [[Password|password]].

'''[[External Concurrent User License''']]

* An external [[User|user ]] license is associated with a single [[External|external ]] user for the duration of their logged in session. The license is released and made available at the point when the session times out or the user logs out.

* Provides limited access features, including: no administration [[Application|application ]] management permissions, no ability to update [[Hierarchy|hierarchy ]] information outside their own company, and restricted editing and update functions in applications. [[User|Users ]] with this license cannot have “ownership” of data. [[Category:Glossary]][[Category:System Management]]