How do I undelete companies or contacts?

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When a user deletes a company or contact they are not actually deleted from the database, but marked as deleted and will not appear in any future interactions. If the company or contact is deleted by accident, then a system administrator can restore the company or contact by taking the following steps:

1. Go to the Configuration, Global Settings page.

The number of deleted companies and contacts will be displayed.

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2. Select either the companies or contacts link.

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3. Select the records to be restored.

4. Click the Undelete/Restore button.

The records are restored, as well as any associated activities, notes and custom fields.

If you select records and click the Purge/Permanent Delete button the records will be purged and you will not be able to restore under any circumstances.

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