Changes

How do I undelete companies or contacts?

1,017 bytes removed, 19:33, 4 June 2019
When a #REDIRECT [[User|user]] deletes a company #Restore or contact they are not actually deleted from the database, but marked as deleted and will not appear in any future interactions. If the company or contact is deleted by accident, then a [[System Administrator|system administrator]] can restore the company or contact by taking the following steps: 1. Go to the [[Configuration Menu|Configuration]], [[Global Settings]] page. For deleted company records, under the "Company & Account Settings" heading, click on the link for "Deleted Companies & Accounts." For deleted contact records, under the "Staff & Contact Settings" heading, click on the link for "Purge Deleted Staff & Contacts." 2. Select the records to be restored. 3. Click the '''Undelete/|Restore''' button. The records are restored, as well as any associated activities, notes and [[Custom Fields|custom fields]]. If you select records and click the '''or Purge/Permanent Delete''' button, the records will be purged and you will not be able to restore under any circumstances. [[Category:System Management]][[Category:FAQ]][[Category:Deleted Contacts]]
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