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| − | When a [[User|user]] deletes a company or contact they are not actually deleted from the database, but marked as deleted and will not appear in any future interactions. If the company or contact is deleted by accident, then a [[System Administrator|system administrator]] can restore the company or contact by taking the following steps:
| + | #REDIRECT [[User#Restore or Purge Deleted Contacts|Restore or Purge Deleted Contacts]] |
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| − | 1. Go to the [[Configuration Menu|Configuration]], [[Global Settings]] page.
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| − | The number of deleted companies and contacts will be displayed.
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| − | [[Image:Eps306.jpg]]
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| − | 2. Select either the '''companies''' or '''contacts''' link.
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| − | [[Image:Eps307.jpg]]
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| − | 3. Select the records to be restored.
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| − | 4. Click the '''Undelete/Restore''' button.
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| − | The records are restored, as well as any associated activities, notes and [[Custom Fields|custom fields]].
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| − | If you select records and click the '''Purge/Permanent Delete''' button the records will be purged and you will not be able to restore under any circumstances.
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| − | [[Category:System Management]][[Category:FAQ]][[Category:Contacts]]
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